Why Active Listening is Important

Oct 13, 2025 by wbrum.org 23 views

According to O*NET, What Common Skills are Needed by Production, Planning, and Expediting Clerks?

Understanding the Role of Production, Planning, and Expediting Clerks

Production, planning, and expediting clerks play a crucial role in the supply chain management of various industries. They are responsible for coordinating the production process, ensuring timely delivery of goods, and maintaining effective communication with suppliers and customers. To excel in this role, production, planning, and expediting clerks need to possess a set of essential skills that enable them to perform their duties efficiently.

Common Skills Required by Production, Planning, and Expediting Clerks

According to the Occupational Information Network (O*NET), production, planning, and expediting clerks require a combination of technical, business, and interpersonal skills to succeed in their roles. Here are two common skills required by production, planning, and expediting clerks:

1. Active Listening

Active listening is a critical skill for production, planning, and expediting clerks. They need to listen attentively to instructions, feedback, and concerns from colleagues, supervisors, and customers. This skill enables them to understand the requirements of the production process, identify potential issues, and communicate effectively with stakeholders. Active listening also helps production, planning, and expediting clerks to build strong relationships with their team members and customers, which is essential for maintaining a smooth production process.

Why Active Listening is Important

Active listening is essential for production, planning, and expediting clerks because it:

Enables them to understand the requirements of the production process
Helps them to identify potential issues and resolve them promptly
Facilitates effective communication with stakeholders
Builds strong relationships with team members and customers
Enhances their ability to make informed decisions

2. Reading Comprehension

Reading comprehension is another critical skill required by production, planning, and expediting clerks. They need to read and understand various documents, such as production schedules, inventory reports, and shipping instructions. This skill enables them to analyze data, identify trends, and make informed decisions that impact the production process. Reading comprehension also helps production, planning, and expediting clerks to stay up-to-date with industry developments, regulations, and best practices.

Why Reading Comprehension is Important

Reading comprehension is essential for production, planning, and expediting clerks because it:

Enables them to analyze data and identify trends
Facilitates informed decision-making
Helps them to stay up-to-date with industry developments
Enhances their ability to communicate effectively with stakeholders
Supports their ability to adapt to changing circumstances

Other Essential Skills

While active listening and reading comprehension are critical skills for production, planning, and expediting clerks, they also require other essential skills, such as:

Communication skills: Production, planning, and expediting clerks need to communicate effectively with stakeholders, including team members, supervisors, and customers.
Problem-solving skills: They need to identify and resolve issues that impact the production process.
Organizational skills: They need to prioritize tasks, manage multiple projects, and meet deadlines.
Technical skills: They need to be proficient in software applications, such as enterprise resource planning (ERP) systems, and other tools used in the production process.

Conclusion

Production, planning, and expediting clerks play a vital role in the supply chain management of various industries. To excel in this role, they need to possess a combination of technical, business, and interpersonal skills. Active listening and reading comprehension are two critical skills required by production, planning, and expediting clerks. By developing these skills, production, planning, and expediting clerks can perform their duties efficiently, build strong relationships with stakeholders, and contribute to the success of their organizations.
Frequently Asked Questions about Production, Planning, and Expediting Clerks

Understanding the Role of Production, Planning, and Expediting Clerks

Q&A: Production, Planning, and Expediting Clerks

Q: What is the primary responsibility of a production, planning, and expediting clerk?

A: The primary responsibility of a production, planning, and expediting clerk is to coordinate the production process, ensure timely delivery of goods, and maintain effective communication with suppliers and customers.

Q: What skills are required to be a successful production, planning, and expediting clerk?

A: To be a successful production, planning, and expediting clerk, you need to possess a combination of technical, business, and interpersonal skills, including active listening, reading comprehension, communication, problem-solving, organizational, and technical skills.

Q: What is the difference between a production clerk and a planning clerk?

A: A production clerk is responsible for coordinating the production process, while a planning clerk is responsible for planning and scheduling production activities. An expediting clerk is responsible for expediting the production process to ensure timely delivery of goods.

Q: What is the typical work environment for a production, planning, and expediting clerk?

A: The typical work environment for a production, planning, and expediting clerk is a manufacturing or production facility, where they work closely with production staff, supervisors, and other stakeholders to ensure the smooth operation of the production process.

Q: What are the typical working hours for a production, planning, and expediting clerk?

A: The typical working hours for a production, planning, and expediting clerk are 40 hours per week, Monday to Friday, with occasional overtime required to meet production deadlines.

Q: What are the career prospects for a production, planning, and expediting clerk?

A: The career prospects for a production, planning, and expediting clerk are excellent, with opportunities for advancement to senior roles, such as production manager or supply chain manager.

Q: What education and training are required to become a production, planning, and expediting clerk?

A: A high school diploma or equivalent is typically required to become a production, planning, and expediting clerk. However, a degree in business, logistics, or supply chain management may be preferred by some employers.

Q: What certifications are available for production, planning, and expediting clerks?

A: Certifications, such as the Certified Production and Inventory Manager (CPIM) or the Certified Supply Chain Professional (CSCP), may be available for production, planning, and expediting clerks who wish to demonstrate their expertise and commitment to their profession.

Conclusion