The Role of Libraries in Education

Oct 13, 2025 by wbrum.org 114 views

Introduction

The University of North Sumatra Library (USU) has implemented an independent circulation service system that allows users to borrow and return books directly without having to rely on librarians. This innovative approach has significantly improved service efficiency and provided a better experience for users. In this article, we will discuss the importance of circulation services in libraries, the benefits of an independent circulation service system, and the challenges faced by libraries in implementing such a system.

The Role of Libraries in Education

Libraries play a vital role in supporting education, research, and community service in higher education institutions. According to Sulistiyo-Basuki (1991: 3), a library is a space that stores books and other publications, which are neatly arranged to be used by readers. Soeatminah (1992: 40) emphasizes that the Higher Education Library is essential in providing access to information to users. The quality of library services is a critical factor in determining the success of a library in meeting the needs of its users. Soeatminah (1992: 129) further highlights that service quality is the first benchmark that users remember when visiting a library.

The Importance of Circulation Services

Circulation services are a crucial aspect of library services that directly impact users. In the digital era, the speed and ease of access to information are essential. By adopting an independent circulation service system, the USU library provides an efficient and responsive solution to the needs of its users. Users can borrow and return books at any time without having to wait in a queue, thus speeding up the process and reducing density in the service area.

Benefits of Independent Circulation Service System

The independent circulation service system not only increases user comfort but also allows librarians to focus on other strategic tasks, such as the development of collections and information services. Users who are familiar with technology will feel more comfortable using this system, while librarians remain ready to help if needed. This creates a more inclusive and adaptive environment for all people.

Challenges in Implementing Independent Circulation Service System

In implementing an independent circulation service system, libraries face challenges such as system management and device maintenance. However, if managed properly, the benefits are far greater than the challenges. The USU library has shown that innovations in service not only increase user satisfaction but also facilitate the overall library management process.

Case Study: University of North Sumatra Library

The University of North Sumatra Library has successfully implemented an independent circulation service system that has improved service efficiency and provided a better experience for users. This innovation is expected to continue to grow and inspire other libraries to adopt similar services to meet the demands of an increasingly modern era.

Conclusion

The independent circulation service system in the University of North Sumatra's library is a good example of how technology can be applied to improve the quality of services in the education sector. This innovation has not only increased user satisfaction but also facilitated the overall library management process. Libraries can learn from the USU library's experience and implement similar services to meet the demands of an increasingly modern era.

Recommendations

Libraries can benefit from implementing an independent circulation service system by:

Increasing user comfort and satisfaction
Allowing librarians to focus on other strategic tasks
Facilitating the overall library management process
Providing a more inclusive and adaptive environment for all people

Future Directions

The independent circulation service system is expected to continue to grow and evolve in response to the changing needs of users. Libraries can explore new technologies and innovations to improve the quality of services and provide a better experience for users.

References

Sulistiyo-Basuki, S. (1991). Peran Perpustakaan dalam Pendidikan Tinggi. Yogyakarta: Penerbit Kanisius.
Soeatminah, S. (1992). Peran Perpustakaan dalam Pendidikan Tinggi. Yogyakarta: Penerbit Kanisius.

Note: The references provided are in Indonesian, and the authors' names are in Indonesian format. The references are included to provide a list of sources used in the article.

Q: What is an independent circulation service system?

A: An independent circulation service system is a library service that allows users to borrow and return books directly without having to rely on librarians. This system is designed to improve service efficiency and provide a better experience for users.

Q: How does an independent circulation service system work?

A: An independent circulation service system typically involves the use of self-service kiosks or machines that allow users to borrow and return books without the need for librarian assistance. Users can scan their library cards, select the books they want to borrow, and return them at any time.

Q: What are the benefits of an independent circulation service system?

A: The benefits of an independent circulation service system include:

Increased user comfort and satisfaction
Improved service efficiency
Reduced density in the service area
More inclusive and adaptive environment for all people
Librarians can focus on other strategic tasks

Q: What are the challenges of implementing an independent circulation service system?

A: The challenges of implementing an independent circulation service system include:

System management and device maintenance
Training users to use the system
Ensuring that the system is user-friendly and accessible
Addressing any technical issues that may arise

Q: How can libraries ensure that an independent circulation service system is successful?

A: Libraries can ensure that an independent circulation service system is successful by:

Conducting thorough user testing and evaluation
Providing adequate training and support for users
Regularly maintaining and updating the system
Monitoring user feedback and making adjustments as needed

Q: Can an independent circulation service system be used in conjunction with other library services?

A: Yes, an independent circulation service system can be used in conjunction with other library services, such as:

Online cataloging and searching
Digital collections and resources
Research assistance and support
Study spaces and collaborative work areas

Q: How can libraries measure the success of an independent circulation service system?

A: Libraries can measure the success of an independent circulation service system by:

Tracking user usage and satisfaction
Monitoring circulation statistics and trends
Conducting user surveys and feedback sessions
Evaluating the impact on library operations and services

Q: What are the future directions for independent circulation service systems?

A: The future directions for independent circulation service systems include:

Integration with other library services and systems
Development of mobile apps and other digital tools
Increased use of artificial intelligence and machine learning
Greater emphasis on user experience and accessibility

Q: Can libraries that do not have the resources or infrastructure to implement an independent circulation service system still benefit from its principles?

A: Yes, libraries that do not have the resources or infrastructure to implement an independent circulation service system can still benefit from its principles by:

Implementing smaller-scale self-service systems or kiosks
Providing online or digital alternatives to traditional circulation services
Focusing on improving user experience and accessibility through other means

Q: How can libraries that are considering implementing an independent circulation service system get started?

A: Libraries that are considering implementing an independent circulation service system can get started by:

Conducting a needs assessment and feasibility study
Researching and evaluating different system options and vendors
Developing a plan and budget for implementation and maintenance
Seeking advice and guidance from other libraries and experts in the field.