The Influence of Work from Home and Work Discipline on the Performance of BPJS Employment Employees Medan City Branch

Oct 13, 2025 by wbrum.org 18 views

The Influence of Work from Home and Work Discipline on the Performance of BPJS Employment Employees Medan City Branch

Introduction

Employee performance is the backbone of any organization, and it plays a crucial role in achieving organizational goals. However, the COVID-19 pandemic brought significant changes in the world of work, one of which was the implementation of the work-from-home (WFH) system. BPJS Employment of Medan City Branch, as a public legal institution, also adopted the WFH policy during 2021-2022. The application of WFH was accompanied by several challenges, such as a decrease in target achievement in 2021. On the other hand, work discipline is also in the spotlight, with many employees exceeding the rest time limit determined by the company. This raises the question: How does WFH and work discipline influence the performance of BPJS Employment Employees Medan City Branch?

Background

The COVID-19 pandemic has accelerated the shift towards remote work, and many organizations have adopted the WFH system to ensure business continuity. However, the effectiveness of WFH depends on several factors, including the availability of adequate infrastructure and technology, clarity of duties and responsibilities, and a supportive work culture. Work discipline is also an essential factor in improving employee performance, and it requires clear rest time limits, structured monitoring systems, and motivational programs.

Methodology

This study analyzed the effect of WFH and work discipline on the performance of BPJS Employment Employees Medan City Branch in a partial and simultaneous manner. The study used an associative quantitative approach with data collection methods through questionnaires and literature studies. The research sample consisted of 50 respondents, and data analysis was carried out by validity test, reliability test, classical assumption test, multiple linear regression analysis, and hypothesis testing.

Results

The results of this study showed that WFH and work discipline had a positive and simultaneous positive influence on employee performance. That is, the better the WFH work system and employee work discipline, the better the performance of BPJS Employment Medan City Branch.

Deeper Analysis

Effect of WFH

Research shows that WFH, despite having challenges, can improve employee performance if carried out with the right strategy. Important factors that affect the effectiveness of WFH include:

*** Availability of Adequate Infrastructure and Technology ***

Stable internet access, functioning computer devices, and effective communication platforms are the key to WFH success. Without these essential tools, employees may struggle to stay connected and productive, leading to decreased performance.

*** Clarity of Duties and Responsibilities ***

Clear task limits and effective communication between superiors and employees are important to avoid confusion and increase productivity. When employees understand their roles and responsibilities, they are more likely to stay focused and motivated.

*** Supporting Work Culture ***

Working culture that encourages collaboration, transparency, and mutual trust is important to maintain employee motivation and productivity in working from home. A positive work culture can help employees feel connected and valued, leading to improved performance.

Effect of Work Discipline

Work discipline is an important factor in improving employee performance. This study emphasizes the importance of determining clear rest time limits, structured monitoring systems, and motivational programs to improve employee work discipline.

Implications for BPJS Employment Medan City Branch

The results of this study provide valuable information for BPJS Employment Medan City Branch in maximizing employee performance in the digital age. By paying attention to the factors that influence WFH and work discipline, BPJS Employment can create a more productive work environment and support the achievement of organizational goals.

*** Improved Infrastructure and Technology ***

Investment in adequate infrastructure and technology to support WFH is a priority. This includes providing stable internet access, functioning computer devices, and effective communication platforms.

*** Training and Development Program ***

Training and development programs that focus on improving communication skills, time management, and technology use can help employees adapt to the WFH system.

*** Strengthening Work Culture ***

A positive, transparent, and mutually supportive work culture needs to be cultivated to increase employee motivation and performance.

*** Sustainable Monitoring and Evaluation ***

It is essential to continue to monitor and evaluate the effectiveness of the WFH system, as well as make adjustments based on the results of the evaluation.

Conclusion

The results of this study provide valuable insights into the influence of WFH and work discipline on employee performance. By understanding the factors that affect WFH and work discipline, BPJS Employment Medan City Branch can create a more productive work environment and support the achievement of organizational goals. The study's findings highlight the importance of investing in adequate infrastructure and technology, providing training and development programs, strengthening work culture, and implementing sustainable monitoring and evaluation systems.
Frequently Asked Questions: The Influence of Work from Home and Work Discipline on the Performance of BPJS Employment Employees Medan City Branch

Q: What is the main focus of this study?

A: The main focus of this study is to analyze the effect of work from home (WFH) and work discipline on the performance of BPJS Employment Employees Medan City Branch.

Q: What are the key factors that affect the effectiveness of WFH?

A: The key factors that affect the effectiveness of WFH include:

Availability of adequate infrastructure and technology
Clarity of duties and responsibilities
Supporting work culture

Q: What is the importance of work discipline in improving employee performance?

A: Work discipline is an essential factor in improving employee performance. It requires clear rest time limits, structured monitoring systems, and motivational programs.

Q: What are the implications of this study for BPJS Employment Medan City Branch?

A: The results of this study provide valuable information for BPJS Employment Medan City Branch in maximizing employee performance in the digital age. By paying attention to the factors that influence WFH and work discipline, BPJS Employment can create a more productive work environment and support the achievement of organizational goals.

Q: What are the recommendations for BPJS Employment Medan City Branch to improve employee performance?

A: The recommendations for BPJS Employment Medan City Branch include:

Investing in adequate infrastructure and technology to support WFH
Providing training and development programs that focus on improving communication skills, time management, and technology use
Strengthening work culture to increase employee motivation and performance
Implementing sustainable monitoring and evaluation systems to continue to monitor and evaluate the effectiveness of the WFH system

Q: What are the benefits of implementing WFH and improving work discipline?

A: The benefits of implementing WFH and improving work discipline include:

Improved employee performance
Increased productivity
Better work-life balance
Reduced absenteeism and turnover
Improved employee satisfaction and engagement

Q: How can BPJS Employment Medan City Branch ensure that WFH is effective and productive?

A: BPJS Employment Medan City Branch can ensure that WFH is effective and productive by:

Providing clear guidelines and expectations for WFH
Establishing regular check-ins and communication with employees
Encouraging employees to take breaks and practice self-care
Providing resources and support for employees to manage their workload and stay organized

Q: What are the challenges of implementing WFH and improving work discipline?

A: The challenges of implementing WFH and improving work discipline include:

Managing distractions and staying focused
Maintaining communication and collaboration with colleagues
Managing workload and prioritizing tasks
Balancing work and personal life

Q: How can BPJS Employment Medan City Branch overcome these challenges?

A: BPJS Employment Medan City Branch can overcome these challenges by:

Providing training and development programs to help employees manage distractions and stay focused
Establishing regular check-ins and communication with employees to ensure they are meeting expectations
Encouraging employees to take breaks and practice self-care
Providing resources and support for employees to manage their workload and stay organized.