The Influence of Managerial Expertise on Employee Performance of PT Bank Rakyat Indonesia Tbk Iskandar Muda Branch Medan

Oct 13, 2025 by wbrum.org 90 views

The Influence of Managerial Expertise on Employee Performance of PT Bank Rakyat Indonesia Tbk Iskandar Muda Branch Medan

Introduction

In today's competitive business landscape, organizations are constantly seeking ways to improve employee performance and achieve overall company goals. One key factor that can significantly impact employee performance is managerial expertise. This study aims to identify and analyze the effect of managerial expertise on employee performance at PT Bank Rakyat Indonesia Tbk Iskandar Muda Branch Medan. By examining the relationship between managerial expertise and employee performance, this research provides valuable insights for companies to improve their operations and achieve success.

Background

PT Bank Rakyat Indonesia Tbk Iskandar Muda Branch Medan is a leading banking institution in Indonesia, providing a wide range of financial services to its customers. As a major player in the banking industry, the company faces intense competition and must continually strive to improve its performance to remain competitive. In this context, managerial expertise plays a crucial role in driving employee performance and achieving company goals.

Methodology

This study employed an associative explanatory research design, where primary data was collected through questionnaires and secondary data was taken from various literature. The research sample consisted of all 87 staff at PT Bank Rakyat Indonesia Tbk Iskandar Muda Branch Medan. The data was analyzed using simple regression analysis with a significance level of 5%.

Results

The results of this study showed that managerial expertise has a positive and significant influence on employee performance. This indicates that the better the managerial expertise possessed by the leadership, the better the performance shown by employees. The analysis of the coefficient of determination (adjusted R square) showed that the adjusted R square value for performance is 0.866, which means that 86.6% variations in employee performance can be explained by managerial expertise variables, while the rest, which is 13.4%, is influenced by other factors that are not examined in this study.

Discussion

Managerial expertise includes various aspects such as communication skills, decision making, planning, and organizing. Leaders who have expertise in this case are not only able to motivate employees, but also create a productive work environment. When employees feel supported by competent superiors, they tend to be more committed and have a high morale. This study highlights the importance of other aspects that might affect employee performance, although not directly investigated, such as work environment factors, employee welfare, and training programs and development.

Implications

The findings of this study have significant implications for PT Bank Rakyat Indonesia Tbk Iskandar Muda Branch Medan and other organizations in the banking industry. Increased managerial expertise can be used as a strategic step to deal with competition in the banking industry that is increasingly fierce. Therefore, companies are advised to continue to develop managerial expertise through training and sustainable employee development programs.

Conclusion

In conclusion, this study provides an overview of the effect of managerial expertise on employee performance and opens insight for companies to increase effectiveness and efficiency in its operations. Implementing the findings of this study will help PT Bank Rakyat Indonesia Tbk Iskandar Muda Branch Medan in improving employee performance and achieving overall company goals.

Recommendations

Based on the findings of this study, the following recommendations are made:

PT Bank Rakyat Indonesia Tbk Iskandar Muda Branch Medan should continue to develop managerial expertise through training and sustainable employee development programs.
The company should focus on creating a productive work environment that supports employee commitment and morale.
The company should consider a holistic and comprehensive approach to employee performance, including work environment factors, employee welfare, and training programs and development.

Limitations

This study has several limitations that should be noted. Firstly, the study only examined the effect of managerial expertise on employee performance and did not investigate other factors that might affect employee performance. Secondly, the study was conducted at a single branch of PT Bank Rakyat Indonesia Tbk, and the findings may not be generalizable to other branches or organizations.

Future Research Directions

Future research should aim to investigate the effect of managerial expertise on employee performance in other organizations and industries. Additionally, research should focus on identifying other factors that might affect employee performance and exploring ways to improve employee commitment and morale.

References

[List of references cited in the study]

Appendix

[Appendix materials, including questionnaires, data analysis, and other supporting materials]
Frequently Asked Questions (FAQs) about the Influence of Managerial Expertise on Employee Performance

Q: What is managerial expertise, and how does it impact employee performance?

A: Managerial expertise refers to the skills, knowledge, and abilities that leaders possess to effectively manage and lead their teams. It includes aspects such as communication skills, decision making, planning, and organizing. Research has shown that managerial expertise has a positive and significant influence on employee performance, as it enables leaders to motivate employees, create a productive work environment, and drive overall company success.

Q: What are some key aspects of managerial expertise that impact employee performance?

A: Some key aspects of managerial expertise that impact employee performance include:

Communication skills: Leaders who can effectively communicate with their team members are better able to motivate and engage them.
Decision making: Leaders who can make informed, timely, and effective decisions are better able to drive business success.
Planning and organizing: Leaders who can plan and organize their teams' work effectively are better able to achieve business objectives.
Employee welfare: Leaders who prioritize employee welfare and well-being are better able to create a positive work environment and drive employee engagement.

Q: How can organizations develop managerial expertise in their leaders?

A: Organizations can develop managerial expertise in their leaders through various means, including:

Training and development programs: Providing leaders with training and development opportunities to enhance their skills and knowledge.
Mentorship and coaching: Pairing leaders with experienced mentors or coaches who can provide guidance and support.
Performance feedback and evaluation: Regularly providing leaders with feedback and evaluation to help them identify areas for improvement.
Leadership development programs: Providing leaders with opportunities to develop their leadership skills and abilities.

Q: What are some best practices for implementing managerial expertise in an organization?

A: Some best practices for implementing managerial expertise in an organization include:

Establishing clear goals and objectives: Clearly defining what is expected of leaders and their teams.
Providing regular feedback and evaluation: Regularly providing leaders with feedback and evaluation to help them identify areas for improvement.
Encouraging open communication: Encouraging leaders to communicate openly and honestly with their team members.
Fostering a positive work environment: Creating a positive and supportive work environment that encourages employee engagement and motivation.

Q: How can organizations measure the impact of managerial expertise on employee performance?

A: Organizations can measure the impact of managerial expertise on employee performance through various means, including:

Employee surveys and feedback: Regularly soliciting feedback from employees to understand their perceptions of their leaders and the work environment.
Performance metrics and data: Tracking key performance metrics and data to understand the impact of managerial expertise on business outcomes.
Leadership development programs: Evaluating the effectiveness of leadership development programs and making adjustments as needed.

Q: What are some common challenges that organizations face when implementing managerial expertise?

A: Some common challenges that organizations face when implementing managerial expertise include:

Resistance to change: Leaders and employees may resist changes to their roles and responsibilities.
Limited resources: Organizations may not have the resources or budget to invest in leadership development programs.
Difficulty in measuring impact: Organizations may struggle to measure the impact of managerial expertise on employee performance.

Q: How can organizations overcome these challenges and successfully implement managerial expertise?

A: Organizations can overcome these challenges and successfully implement managerial expertise by:

Communicating clearly and effectively: Clearly communicating the importance and benefits of managerial expertise to leaders and employees.
Providing support and resources: Providing leaders with the support and resources they need to develop their skills and abilities.
Fostering a positive work environment: Creating a positive and supportive work environment that encourages employee engagement and motivation.