The Important Role of Communication in the Organization

Oct 13, 2025 by wbrum.org 22 views

The Application of Communication in Employee Work Activities in the Student Affairs Section of the Faculty of Economics, University of North Sumatra

Introduction

Effective communication is the backbone of any successful organization, and the Faculty of Economics, University of North Sumatra, is no exception. In the Student Affairs Section, communication plays a vital role in conveying information, building harmonious relationships between employees, and achieving common goals. In this article, we will explore the importance of communication in the organization, its role in internal and external communication, and the strategies that can be applied to ensure effective communication.

The Important Role of Communication in the Organization

Good communication is the key to success for any organization. In the Faculty of Economics, communication among students' employees focuses on two main aspects: internal communication and external communication. Internal communication includes interactions in the team, such as meetings, discussions, and delivery of information related to duties and responsibilities. While external communication functions to relate to outsiders, such as students, parents, and other interested institutions.

Internal communication is crucial in building team synergy and establishing a sense of togetherness among employees. With clear and open communication, employees can understand each other's roles and establish better cooperation. For example, when there are students' activities that need to be organized, employees can hold meetings to discuss their respective roles, time deadlines, and resources. Activities like this not only facilitate the work process, but also increase the sense of togetherness and the emergence of innovation.

On the other hand, external communication is also very important for the student affairs. Employees need to be able to convey clear and accurate information to students and other parties. This includes the delivery of news about activities, learning, and other academic information. Good communication here can improve the image of the faculty and provide confidence to students about transparency and institutional openness.

Internal Communication: Building Team Synergy

Internal communication plays a crucial role in the work environment. With clear and open communication, employees can understand each other's roles and establish better cooperation. For example, when there are students' activities that need to be organized, employees can hold meetings to discuss their respective roles, time deadlines, and resources. Activities like this not only facilitate the work process, but also increase the sense of togetherness and the emergence of innovation.

Effective internal communication can also help to:

Reduce conflicts and misunderstandings
Improve employee morale and motivation
Increase productivity and efficiency
Enhance teamwork and collaboration

External Communication: Establish a Strong Relationship

External communication is also very important for the student affairs. Employees need to be able to convey clear and accurate information to students and other parties. This includes the delivery of news about activities, learning, and other academic information. Good communication here can improve the image of the faculty and provide confidence to students about transparency and institutional openness.

Effective external communication can also help to:

Build trust and confidence with students and other parties
Improve the image of the faculty and increase its reputation
Enhance the faculty's relationships with external partners and stakeholders
Increase student satisfaction and engagement

Effective Strategy in Communication

So that communication can run well, there are several strategies that can be applied. First, it is important to compile messages clearly, briefly, but complete. Messages that are wordy or ambiguous can cause confusion and misunderstanding. In addition, courtesy in communication should also not be ignored, because this reflects good professional ethics.

Second, the use of information technology can increase the effectiveness of communication. For example, by using a chat application or video conferencing, employees can communicate quickly and efficiently without having to meet in person. This technology also makes it easy to store and distribute information to the team.

Other effective strategies in communication include:

Using clear and concise language
Avoiding jargon and technical terms
Using visual aids and multimedia to enhance communication
Encouraging feedback and participation from employees and students
Using technology to facilitate communication and collaboration

Conclusion

Overall, the application of effective communication in employee work activities in the Student Affairs Section of the Faculty of Economics, University of North Sumatra, is very important. Through good communication, employees can build synergy in the team and establish strong relationships with external parties. In the digital era like now, the application of information technology in communication also provides an opportunity to improve work efficiency and effectiveness. Therefore, it is important for all employees to continue to improve their communication skills in order to achieve better organizational goals.

Recommendations

Based on the findings of this study, the following recommendations are made:

The Faculty of Economics, University of North Sumatra, should prioritize the development of effective communication skills among employees.
The use of information technology should be encouraged to facilitate communication and collaboration among employees and with external parties.
Regular training and development programs should be conducted to enhance the communication skills of employees.
The faculty should establish a clear and effective communication strategy that takes into account the needs and expectations of employees and students.

By implementing these recommendations, the Faculty of Economics, University of North Sumatra, can improve its communication and collaboration, and achieve better organizational goals.
Frequently Asked Questions (FAQs) about Communication in the Student Affairs Section of the Faculty of Economics, University of North Sumatra

Q: What is the importance of communication in the Student Affairs Section of the Faculty of Economics, University of North Sumatra?

A: Communication is the backbone of any successful organization, and the Student Affairs Section of the Faculty of Economics, University of North Sumatra, is no exception. Effective communication is crucial in conveying information, building harmonious relationships between employees, and achieving common goals.

Q: What are the two main aspects of communication in the Student Affairs Section?

A: The two main aspects of communication in the Student Affairs Section are internal communication and external communication. Internal communication includes interactions in the team, such as meetings, discussions, and delivery of information related to duties and responsibilities. While external communication functions to relate to outsiders, such as students, parents, and other interested institutions.

Q: What are the benefits of effective internal communication in the Student Affairs Section?

A: Effective internal communication can help to reduce conflicts and misunderstandings, improve employee morale and motivation, increase productivity and efficiency, and enhance teamwork and collaboration.

Q: What are the benefits of effective external communication in the Student Affairs Section?

A: Effective external communication can help to build trust and confidence with students and other parties, improve the image of the faculty and increase its reputation, enhance the faculty's relationships with external partners and stakeholders, and increase student satisfaction and engagement.

Q: What are some effective strategies for communication in the Student Affairs Section?

A: Some effective strategies for communication in the Student Affairs Section include compiling messages clearly, briefly, but complete, using courtesy in communication, using information technology to facilitate communication and collaboration, using clear and concise language, avoiding jargon and technical terms, using visual aids and multimedia to enhance communication, encouraging feedback and participation from employees and students, and using technology to facilitate communication and collaboration.

Q: Why is it important to use information technology in communication in the Student Affairs Section?

A: The use of information technology can increase the effectiveness of communication in the Student Affairs Section by facilitating communication and collaboration among employees and with external parties, making it easy to store and distribute information to the team, and providing an opportunity to improve work efficiency and effectiveness.

Q: What are some recommendations for improving communication in the Student Affairs Section?

A: Some recommendations for improving communication in the Student Affairs Section include prioritizing the development of effective communication skills among employees, encouraging the use of information technology to facilitate communication and collaboration, conducting regular training and development programs to enhance the communication skills of employees, and establishing a clear and effective communication strategy that takes into account the needs and expectations of employees and students.

Q: How can employees in the Student Affairs Section improve their communication skills?

A: Employees in the Student Affairs Section can improve their communication skills by attending training and development programs, seeking feedback and coaching from supervisors and colleagues, practicing active listening and clear communication, and using technology to facilitate communication and collaboration.

Q: What are some common challenges to effective communication in the Student Affairs Section?

A: Some common challenges to effective communication in the Student Affairs Section include language barriers, cultural differences, lack of clear communication, and inadequate use of technology.

Q: How can these challenges be overcome?

A: These challenges can be overcome by providing language training and cultural orientation for employees, establishing clear communication protocols and procedures, using technology to facilitate communication and collaboration, and encouraging feedback and participation from employees and students.