The Impact of Empowerment on the Perception of Organizational Support

Oct 13, 2025 by wbrum.org 90 views

In today's fast-paced and competitive work environment, understanding the factors that influence employee performance and satisfaction is crucial for organizational success. This study aims to investigate the effect of empowerment on the perception of organizational support and how this perception affects organizational commitment. The research was conducted at the head office of PT. Pelindo 1 (Persero), involving 161 employees as research subjects.

The Impact of Empowerment on the Perception of Organizational Support

The results of the analysis revealed a significant effect between empowerment and the perception of organizational support, with a percentage of 65.5%. Empowerment, which involves providing power and responsibility to employees, has a profound impact on their perception of organizational support. When employees feel that they have the power to make decisions and their contributions are valued, they tend to have a positive perception of the support given by the organization. This is because empowerment creates a sense of autonomy, which is essential for employee motivation and job satisfaction.

The Role of Autonomy in Empowerment

Autonomy is a critical component of empowerment, as it allows employees to take ownership of their work and make decisions that impact the organization. When employees feel that they have the freedom to make choices and take risks, they are more likely to feel valued and supported by the organization. This, in turn, leads to a positive perception of organizational support, which is essential for employee commitment.

The Relationship between Perception of Organizational Support and Organizational Commitment

This study also revealed a significant effect between the perception of organizational support and organizational commitment, with a percentage of 46.8%. Employees who feel supported by their organization tend to have a higher level of commitment. Organizational commitment reflects the extent to which employees feel bound and loyal to the company where they work. When the organization shows support through various programs, clear communication, and a positive work environment, employees will feel more committed to achieving organizational goals.

The Importance of Organizational Support

Organizational support is essential for employee commitment, as it creates a sense of belonging and loyalty to the organization. When employees feel that they are valued and supported, they are more likely to be committed to the organization's goals and values. This, in turn, leads to increased job satisfaction, reduced turnover, and improved overall performance.

The Mediating Role of Perception of Organizational Support

Mediation analysis in this study revealed that the perception of organizational support functions as a mediator between empowerment and organizational commitment. The results show that the mediation that occurs is perfect mediation, which means that all empowerment effects on organizational commitment are fully through the perception of organizational support. This indicates that without the perceived support, the positive effects of empowerment on organizational commitment will not occur.

The Significance of Perfect Mediation

Perfect mediation is a significant finding, as it suggests that the perception of organizational support is a critical mediator between empowerment and organizational commitment. This means that organizations can increase employee commitment by increasing empowerment and creating a supportive environment. By doing

In this article, we will address some of the most frequently asked questions related to the study on the perception of organizational support as a mediator influence between empowerment and organizational commitment.

Q: What is the main objective of this study?

A: The main objective of this study is to investigate the effect of empowerment on the perception of organizational support and how this perception affects organizational commitment.

Q: What is empowerment, and how does it relate to organizational support?

A: Empowerment refers to the process of giving employees the power and responsibility to make decisions and take actions that impact the organization. When employees are empowered, they tend to feel more valued and supported by the organization, which leads to a positive perception of organizational support.

Q: What is the relationship between perception of organizational support and organizational commitment?

A: The study found a significant effect between the perception of organizational support and organizational commitment, with a percentage of 46.8%. Employees who feel supported by their organization tend to have a higher level of commitment.

Q: What is perfect mediation, and how does it relate to this study?

A: Perfect mediation refers to a situation where the mediator (in this case, the perception of organizational support) fully explains the relationship between the independent variable (empowerment) and the dependent variable (organizational commitment). The study found that the perception of organizational support functions as a perfect mediator between empowerment and organizational commitment.

Q: What are the implications of this study for organizational management?

A: The findings of this study have important implications for organizational management. By increasing empowerment and creating a supportive environment, organizations can increase the perception of support felt by employees, which in turn will increase their commitment.

Q: What are the limitations of this study?

A: The study was conducted at the head office of PT. Pelindo 1 (Persero) and involved 161 employees as research subjects. Future studies should involve a larger and more diverse sample to generalize the findings.

Q: What are the recommendations for future research?

A: Future research should involve all employees from various branch offices to provide a more comprehensive understanding of the dynamics of empowerment, organizational support, and employee commitment in various contexts.

Q: What are the benefits of this study for managerial practices?

A: This study provides valuable insights for managerial practices in improving the quality of human resources in the organization. By increasing empowerment and creating a supportive environment, organizations can increase employee commitment, job satisfaction, and overall performance.

Q: What are the key takeaways from this study?

A: The key takeaways from this study are:

Empowerment has a significant effect on the perception of organizational support.
The perception of organizational support has a significant effect on organizational commitment.
The perception of organizational support functions as a perfect mediator between empowerment and organizational commitment.
Organizations can increase employee commitment by increasing empowerment and creating a supportive environment.

By understanding these key takeaways, organizations can develop effective strategies to improve employee commitment, job satisfaction, and overall performance.