Purpose and Benefits of Online Ticket Purchase Systems

Oct 13, 2025 by wbrum.org 74 views

Introduction

In today's digital era, providing access and comfort in conducting various transactions is crucial, including purchasing travel tickets. This article discusses the design of a bus ticket purchase system at PT. Between North Sumatra, specifically in Medan. With this online ticket purchase system, prospective ALS bus passengers can easily place tickets without having to visit the physical sales office.

Purpose and Benefits of Online Ticket Purchase Systems

The online ticket purchase system developed aims to provide convenience for customers in planning their trips. Through this platform, users can make ticket purchases anytime and anywhere, without having to be bound at office operating hours. This not only saves time, but also provides freedom for users to choose the desired chair. The benefits of online ticket purchase systems include:

Convenience: Users can purchase tickets at any time and from any location, without having to visit the physical sales office.
Flexibility: Users can choose their desired chair and departure schedule, providing more flexibility in planning their trips.
Time-saving: Users can save time by avoiding long queues and waiting times at the physical sales office.
Increased accessibility: The online ticket purchase system provides equal access to all users, regardless of their location or physical abilities.

The Technology Used

In developing this website, several programming languages and supporting software are used. The coding process is carried out using HTML for structure, CSS for display, and JavaScript for page interactivity. For data processing and business logic, PHP is used, which allows interactions with databases. MySQL is used as a database management system to store information related to passengers, schedules, and tickets ordered.

Software Used

Sublime Text: A popular code editor used for writing and editing codes quickly.
XAMPP: A local server software that allows developers to run web applications easily in the development environment before it is officially launched.

Design and Functionality

This system is designed to provide an intuitive user experience. The main page will display route options, departure schedules, and ticket booking forms. Users can choose the desired route and departure time, then proceed to the ordering process by filling in personal data and making payments.

User Interface

The user interface is designed to be user-friendly and intuitive, with clear and concise instructions for users to follow. The main page will display the following elements:

Route options: A list of available routes and departure schedules.
Ticket booking form: A form where users can fill in their personal data and make payments.
Confirmation page: A page that displays the ticket details, including seat numbers and departure schedules.

System Functionality

The system is designed to perform the following functions:

Ticket booking: Users can book tickets by filling in their personal data and making payments.
Ticket cancellation: Users can cancel their ticket orders, providing additional flexibility.
Ticket change: Users can change their ticket orders, providing additional flexibility.

Safety and Reliability

Security in online transactions is a top priority in this system. User personal data and transaction information will be protected using adequate security protocols. In addition, this system is designed to be able to accommodate many users simultaneously, ensuring that the server can handle a surge in demand, especially in the holiday season.

Security Measures

The system will implement the following security measures:

Encryption: User personal data and transaction information will be encrypted using secure encryption protocols.
Firewall: A firewall will be implemented to prevent unauthorized access to the system.
Regular updates: The system will be regularly updated to ensure that it remains secure and up-to-date.

Conclusion

Development of online ticket purchasing systems at PT. Between North Sumatra is a positive step in improving the quality of transportation services. By utilizing modern web technology, the ticket booking process becomes more efficient and practical for customers. The implementation of this system is expected to have a positive impact, not only for companies but also for users who need transportation services that are comfortable and easily accessible. By continuing to innovate, PT. Between Sumatra will get closer to their customers and increase their satisfaction in using this transportation service.

Recommendations

Based on the design and implementation of this online ticket purchase system, the following recommendations are made:

Continuously monitor and update the system: Regularly monitor the system for any issues or security vulnerabilities and update it as needed.
Provide user support: Provide user support to ensure that users are able to use the system effectively and efficiently.
Continuously evaluate and improve the system: Continuously evaluate and improve the system to ensure that it meets the needs of users and provides a positive experience.

Q: What is the purpose of the online ticket purchase system?

A: The online ticket purchase system is designed to provide convenience for customers in planning their trips. Through this platform, users can make ticket purchases anytime and anywhere, without having to be bound at office operating hours.

Q: What are the benefits of using the online ticket purchase system?

A: The benefits of using the online ticket purchase system include:

Convenience: Users can purchase tickets at any time and from any location, without having to visit the physical sales office.
Flexibility: Users can choose their desired chair and departure schedule, providing more flexibility in planning their trips.
Time-saving: Users can save time by avoiding long queues and waiting times at the physical sales office.
Increased accessibility: The online ticket purchase system provides equal access to all users, regardless of their location or physical abilities.

Q: What technology is used in developing the online ticket purchase system?

A: The coding process is carried out using HTML for structure, CSS for display, and JavaScript for page interactivity. For data processing and business logic, PHP is used, which allows interactions with databases. MySQL is used as a database management system to store information related to passengers, schedules, and tickets ordered.

Q: What software is used in developing the online ticket purchase system?

A: The following software is used in developing the online ticket purchase system:

Sublime Text: A popular code editor used for writing and editing codes quickly.
XAMPP: A local server software that allows developers to run web applications easily in the development environment before it is officially launched.

Q: How does the online ticket purchase system work?

A: The online ticket purchase system works as follows:

User interface: The user interface is designed to be user-friendly and intuitive, with clear and concise instructions for users to follow.
Route options: A list of available routes and departure schedules is displayed.
Ticket booking form: A form where users can fill in their personal data and make payments is displayed.
Confirmation page: A page that displays the ticket details, including seat numbers and departure schedules, is displayed.

Q: What security measures are in place to protect user data and transactions?

A: The following security measures are in place to protect user data and transactions:

Encryption: User personal data and transaction information will be encrypted using secure encryption protocols.
Firewall: A firewall will be implemented to prevent unauthorized access to the system.
Regular updates: The system will be regularly updated to ensure that it remains secure and up-to-date.

Q: Can I cancel or change my ticket order?

A: Yes, users can cancel or change their ticket orders. The system is designed to provide additional flexibility for users.

Q: How do I contact customer support?

A: Customer support can be contacted through the following channels:

Email: Users can send an email to the customer support team.
Phone: Users can call the customer support team.
Live chat: Users can use the live chat feature to contact the customer support team.

Q: What are the system requirements for using the online ticket purchase system?

A: The system requirements for using the online ticket purchase system are as follows:

Browser: The system requires a modern web browser, such as Google Chrome, Mozilla Firefox, or Microsoft Edge.
Operating system: The system requires a Windows or macOS operating system.
Internet connection: The system requires a stable internet connection.

Q: Is the online ticket purchase system accessible on mobile devices?

A: Yes, the online ticket purchase system is accessible on mobile devices. The system is designed to be responsive and can be used on a variety of mobile devices, including smartphones and tablets.