Prioritize employee education and training

Oct 13, 2025 by wbrum.org 118 views

A Picture of Ethical Behavior in Working Based on Employee Perceptions in the Secretariat Section of Life Insurance Companies with Bumiputera Syariah Medan

Overview of Ethical Behavior at Work: Perception of Employees of Secretariat in Life Insurance Companies with Bumiputera Syariah Medan

In today's fast-paced and ever-changing work environment, ethics plays a vital role in guiding employees in carrying out their duties and responsibilities. The secretariat section of life insurance companies with Bumiputera Syariah Medan is no exception. As a crucial component of the organization, the secretariat section is responsible for ensuring that all operations run smoothly and efficiently. However, the dynamics of the work environment can sometimes lead to deviations from ethical behavior, which can have a significant impact on the organization's performance and reputation.

Ethics can be defined as a systematic effort that uses ratios to interpret individual and social moral experiences, so as to establish rules to control human behavior. In this context, morality includes the nature and activities that distinguish between good and bad, as well as the rules that regulate these actions. The importance of ethics in organizations cannot be underestimated, as it aims to direct the organizational members so as not to deviate from the expected behavior.

In a variety of work atmosphere, where there are differences in religion and culture, differences of opinion and desires between employees often trigger problems that seem trivial but can develop into greater conflicts. These problems are often related to deviations from ethical behavior, which in turn can damage the work atmosphere and disrupt organizational performance. Therefore, it is essential for life insurance companies with Bumiputera Syariah Medan to prioritize ethics in their operations, particularly in the secretariat section.

Ethical Behavior Analysis in the Work Environment

Ethical behavior in the work environment includes various aspects, ranging from integrity, honesty, transparency, to social responsibility. Employees in the secretariat must be able to enforce these principles in each of their actions. For example, dishonesty in the delivery of information or document management can have a significant impact, both on client confidence and company reputation.

One of the factors that influence employee ethical behavior is organizational culture. In companies that encourage ethical behavior, employees will be more likely to act in accordance with ethical values. Conversely, in a permissive environment to deviations, employees may feel that unethical behavior can be accepted. Therefore, it is very important for companies to build a work culture that emphasizes the importance of ethics.

Strategy for Building Ethical Behavior

To strengthen ethical behavior in the organization, several strategies can be applied. First, education about work ethics must be given regularly to all employees. This training aims to increase awareness of the importance of ethics in carrying out daily tasks. By educating employees on the importance of ethics, companies can create a culture that values integrity and honesty.

Second, companies need to have a clear policy regarding the code of ethics that must be obeyed by all employees. This policy must be effectively socialized so that all employees understand the consequences of ethical behavior deviations. A clear code of ethics serves as a guide for employees, ensuring that they understand what is expected of them in terms of behavior and conduct.

Third, building open communication channels is very important to support ethical behavior. Employees must feel comfortable to report unethical actions without fear of retaliation. Thus, the company will be better able to identify and handle ethical behavior problems that arise in the work environment.

The Role of Employee Perceptions in Shaping Ethical Behavior

Employee perceptions play a significant role in shaping ethical behavior in the work environment. When employees perceive that their organization values ethics and integrity, they are more likely to act in accordance with these values. Conversely, when employees perceive that their organization tolerates unethical behavior, they may feel that it is acceptable to engage in similar behavior.

Therefore, it is essential for life insurance companies with Bumiputera Syariah Medan to prioritize employee perceptions in shaping ethical behavior. By creating a culture that values ethics and integrity, companies can create a work environment that is conducive to productive and harmonious relationships between employees.

Conclusion

In an increasingly complex work environment, it is essential for every employee in the secretariat of life insurance companies with Bumiputera Syariah Medan to maintain ethical behavior. Given the existence of various social and cultural backgrounds, the challenges in maintaining work ethics will always be there. Therefore, the development of organizational culture that supports ethical behavior and the application of appropriate strategies will be the key to creating a productive and harmonious work environment.

The involvement of each individual in upholding ethics will be the foundation for the success of the organization and client's trust. By prioritizing ethics and integrity, life insurance companies with Bumiputera Syariah Medan can create a work environment that is conducive to productive and harmonious relationships between employees, ultimately leading to the success of the organization.

Recommendations

Based on the analysis of the importance of ethics in the work environment, the following recommendations are made:

Prioritize employee education and training on work ethics to increase awareness of the importance of ethics in carrying out daily tasks.
Develop a clear code of ethics that must be obeyed by all employees, and ensure that it is effectively socialized to all employees.
Build open communication channels to support ethical behavior, and ensure that employees feel comfortable reporting unethical actions without fear of retaliation.
Create a culture that values ethics and integrity, and prioritize employee perceptions in shaping ethical behavior.

By implementing these recommendations, life insurance companies with Bumiputera Syariah Medan can create a work environment that is conducive to productive and harmonious relationships between employees, ultimately leading to the success of the organization.
Frequently Asked Questions (FAQs) about Ethical Behavior in the Secretariat Section of Life Insurance Companies with Bumiputera Syariah Medan

Q1: What is the importance of ethics in the work environment?

A1: Ethics plays a vital role in guiding employees in carrying out their duties and responsibilities. It aims to direct the organizational members so as not to deviate from the expected behavior. In a variety of work atmosphere, where there are differences in religion and culture, differences of opinion and desires between employees often trigger problems that seem trivial but can develop into greater conflicts.

Q2: What are the aspects of ethical behavior in the work environment?

A2: Ethical behavior in the work environment includes various aspects, ranging from integrity, honesty, transparency, to social responsibility. Employees in the secretariat must be able to enforce these principles in each of their actions.

Q3: How does organizational culture influence employee ethical behavior?

A3: Organizational culture plays a significant role in influencing employee ethical behavior. In companies that encourage ethical behavior, employees will be more likely to act in accordance with ethical values. Conversely, in a permissive environment to deviations, employees may feel that unethical behavior can be accepted.

Q4: What is the role of employee perceptions in shaping ethical behavior?

A4: Employee perceptions play a significant role in shaping ethical behavior in the work environment. When employees perceive that their organization values ethics and integrity, they are more likely to act in accordance with these values.

Q5: How can companies build a culture that values ethics and integrity?

A5: Companies can build a culture that values ethics and integrity by prioritizing employee education and training on work ethics, developing a clear code of ethics, and building open communication channels.

Q6: What are the consequences of deviations from ethical behavior?

A6: Deviations from ethical behavior can have a significant impact on the organization's performance and reputation. It can damage the work atmosphere and disrupt organizational performance.

Q7: How can employees report unethical actions without fear of retaliation?

A7: Employees can report unethical actions without fear of retaliation by building open communication channels and ensuring that they feel comfortable reporting such actions.

Q8: What is the importance of a clear code of ethics?

A8: A clear code of ethics serves as a guide for employees, ensuring that they understand what is expected of them in terms of behavior and conduct.

Q9: How can companies create a culture that values ethics and integrity?

A9: Companies can create a culture that values ethics and integrity by prioritizing employee education and training on work ethics, developing a clear code of ethics, and building open communication channels.

Q10: What is the role of leadership in promoting ethical behavior?

A10: Leadership plays a significant role in promoting ethical behavior in the organization. Leaders must set the tone for ethical behavior and ensure that it is valued and prioritized throughout the organization.

Conclusion

In conclusion, ethical behavior is a crucial aspect of the work environment in life insurance companies with Bumiputera Syariah Medan. It plays a vital role in guiding employees in carrying out their duties and responsibilities. By prioritizing employee education and training on work ethics, developing a clear code of ethics, and building open communication channels, companies can create a culture that values ethics and integrity.