Investigating the impact of job insecurity on employee motivation

Oct 13, 2025 by wbrum.org 28 views

The Effect of Non-Physical Work Environment and Job Insecurity on Employee Performance: Outsourcing Business Support Through Motivation as Intervening Variables at PT. Medan Branch Cellular Telecommunications

Introduction

In today's fast-paced business world, companies are constantly seeking ways to improve employee performance and productivity. One of the key factors that influence employee motivation and performance is the work environment. Non-physical work environment, including aspects such as organizational culture, relationships between colleagues, and managerial influences, can have a significant impact on employee morale and motivation. Additionally, job insecurity, or work insecurity, refers to the worry that employees may feel about the possibility of losing their jobs, which can have a negative impact on motivation and performance. This study aims to explore the effect of non-physical work environment and job insecurity on employee performance, with motivation as an intervening variable, at PT. Medan branch cellular telecommunications.

Research Background

The world of work is constantly evolving, and companies are facing new challenges in maintaining employee motivation and performance. Non-physical work environment and job insecurity are two factors that have a significant influence on employee motivation and performance. A supportive work environment can foster a sense of belonging and motivation among employees, while job insecurity can lead to decreased motivation and performance. Understanding the impact of these factors is crucial for companies to develop effective strategies to improve employee performance and productivity.

Research Purposes

This research targets seven main objectives:

Analyzing the influence of non-physical work environment on outsourcing employee motivation: This objective aims to investigate the relationship between non-physical work environment and employee motivation.
Investigating the impact of job insecurity on employee motivation: This objective aims to examine the effect of job insecurity on employee motivation.
Analyzing the relationship between non-physical work environment and employee performance: This objective aims to investigate the relationship between non-physical work environment and employee performance.
Examining the effect of job insecurity on employee performance: This objective aims to examine the effect of job insecurity on employee performance.
Assessing the effect of motivation on employee performance: This objective aims to investigate the relationship between motivation and employee performance.
Analyzing the influence of non-physical work environment on performance through motivation: This objective aims to examine the effect of non-physical work environment on employee performance through motivation.
Investigating the impact of job insecurity on performance through motivation: This objective aims to investigate the effect of job insecurity on employee performance through motivation.

Research Methodology

This study involved 132 outsourcing employees at PT. Medan branch cellular telecommunications using a simple random sampling technique to take as many as 99 samples. The data analysis method applied is path analysis (path analysis) to identify the relationship between the variables studied.

Research Results

Based on the analysis conducted, several significant results were found:

Non-physical work environment has a positive and significant influence on the motivation of outsourcing employees: Employees who work in a supportive environment tend to be more motivated.
Job insecurity shows negative and significant influence on motivation: Undeet for work position can reduce employee morale.
Non-physical work environment and performance have a significant positive influence: A good work environment contributes to improving performance.
Motivation has a positive and significant effect on employee performance: Motivation is a crucial factor in improving employee performance.
Non-physical work environment through motivation improves employee performance: Good non-physical work environment improves employee performance by facilitating higher work motivation.

Additional Analysis and Explanation

The results showed that non-physical work environment factors play an important role in creating a productive work atmosphere. Companies need to develop positive and supportive organizational culture so that employees feel valued and motivated. In addition, the importance of attention to job insecurity should also not be ignored. Companies must implement strategies that can reduce work insecurity, such as providing clarity about work contracts and career development opportunities.

Motivation as an intervening variable shows that if a company is able to create a work environment that supports and reduces insecurity among employees, employee motivation will increase and in turn, performance will also improve. Overall, this research provides important insights for the management of PT. Cellular telecommunications to increase productivity through attention to the work environment and job insecurity problems.

Conclusion

Non-physical work environment and job insecurity have a significant influence on the motivation and performance of outsourcing employees at PT. Medan branch cellular telecommunications. Appropriate handling of these factors can increase motivation and performance, thus contributing to the success of the company. By understanding the impact of non-physical work environment and job insecurity, companies can develop effective strategies to improve employee performance and productivity.

Recommendations

Based on the findings of this study, the following recommendations are made:

Develop a positive and supportive organizational culture: Companies should focus on creating a work environment that fosters a sense of belonging and motivation among employees.
Reduce job insecurity: Companies should implement strategies that can reduce work insecurity, such as providing clarity about work contracts and career development opportunities.
Invest in employee motivation: Companies should invest in programs that can improve employee motivation, such as training and development opportunities.
Monitor and evaluate employee performance: Companies should regularly monitor and evaluate employee performance to identify areas for improvement.

By implementing these recommendations, companies can improve employee motivation and performance, leading to increased productivity and success.
Frequently Asked Questions (FAQs) on the Effect of Non-Physical Work Environment and Job Insecurity on Employee Performance

Q: What is non-physical work environment, and how does it affect employee motivation and performance?

A: Non-physical work environment refers to the aspects of the work environment that are not related to physical space, such as organizational culture, relationships between colleagues, and managerial influences. A supportive non-physical work environment can foster a sense of belonging and motivation among employees, leading to improved performance.

Q: What is job insecurity, and how does it affect employee motivation and performance?

A: Job insecurity refers to the worry that employees may feel about the possibility of losing their jobs. Job insecurity can lead to decreased motivation and performance, as employees may feel uncertain about their future and may not be motivated to invest in their work.

Q: How can companies reduce job insecurity and improve employee motivation and performance?

A: Companies can reduce job insecurity by providing clarity about work contracts and career development opportunities, and by implementing strategies that can reduce uncertainty and uncertainty. Additionally, companies can invest in programs that can improve employee motivation, such as training and development opportunities.

Q: What is the role of motivation in improving employee performance?

A: Motivation is a crucial factor in improving employee performance. When employees are motivated, they are more likely to be engaged and committed to their work, leading to improved performance.

Q: How can companies create a positive and supportive non-physical work environment?

A: Companies can create a positive and supportive non-physical work environment by fostering a sense of belonging and motivation among employees. This can be achieved by implementing strategies such as open communication, teamwork, and recognition and rewards.

Q: What are the benefits of improving employee motivation and performance?

A: Improving employee motivation and performance can lead to a range of benefits, including increased productivity, improved job satisfaction, and reduced turnover. Additionally, companies that prioritize employee motivation and performance are more likely to be successful and competitive in their industry.

Q: How can companies measure the impact of non-physical work environment and job insecurity on employee motivation and performance?

A: Companies can measure the impact of non-physical work environment and job insecurity on employee motivation and performance by conducting regular surveys and assessments, and by analyzing data on employee performance and turnover.

Q: What are some common mistakes that companies make when trying to improve employee motivation and performance?

A: Some common mistakes that companies make when trying to improve employee motivation and performance include:

Failing to communicate effectively with employees
Failing to provide adequate training and development opportunities
Failing to recognize and reward employee contributions
Failing to address job insecurity and uncertainty

Q: How can companies prioritize employee motivation and performance in a rapidly changing business environment?

A: Companies can prioritize employee motivation and performance in a rapidly changing business environment by:

Staying flexible and adaptable
Communicating effectively with employees
Providing ongoing training and development opportunities
Recognizing and rewarding employee contributions
Addressing job insecurity and uncertainty

By prioritizing employee motivation and performance, companies can improve productivity, job satisfaction, and competitiveness, and achieve long-term success.