Improve the quality of services related to patient rights

Oct 13, 2025 by wbrum.org 101 views

The Effect of Motivation on Doctor's Actions in Implementing the Medical Practice Law Number 29 of 2004 Concerning Patient Rights in Dr. H. Collection of Tebing Tinggi City Pane

Introduction

The Medical Practice Law Number 29 of 2004 is a regulation that governs the rights of patients in Indonesia. This law aims to ensure that patients receive quality medical services and are treated with respect and dignity. However, the implementation of this law is often hindered by the lack of motivation among doctors to adhere to its provisions. In this article, we will discuss the effect of motivation on doctor's actions in carrying out the Medical Practice Law Number 29 of 2004 concerning patient rights in Dr. H. Collection of Tebing Tinggi City Pane.

Background

In December 2010, a preliminary survey was conducted at Dr. H. Collection of Tebing Tinggi City Pane, which revealed that 55% of patients claimed not to have received a clear explanation of the medical actions taken by the doctor. This finding indicates a deficiency in communication between doctors and patients, which can affect patient satisfaction and understanding of their treatment. The study aims to analyze the effect of motivation on doctor's actions in carrying out the Medical Practice Law Number 29 of 2004, which regulates patient rights.

Methodology

This study employed an Explanatory Survey research design, which was conducted in October to November 2011. The total population of 52 doctors at Dr. H. Collection of Pane was chosen as the sample, with 35 doctors selected for the study. Data regarding intrinsic and extrinsic motivation was obtained through direct interviews using a questionnaire, while doctor's action data was taken through interviews with patients. All data collected was then analyzed using multiple regression tests with a significance level α = 0.05.

Results

The results of the study showed that intrinsic and extrinsic motivation had a significant influence on the doctor's actions in applying the medical practice law. Extrinsic motivation variables, such as appreciation, recognition, and work environment, had the greatest influence compared to intrinsic motivation. This indicates that external factors can encourage doctors to act in accordance with legal provisions and provide better services to patients.

Discussion

The findings of this study have significant implications for the implementation of the Medical Practice Law Number 29 of 2004. The results suggest that doctors' motivation is a critical factor in ensuring that patients receive quality medical services and are treated with respect and dignity. The study's findings also highlight the importance of creating a better work environment for doctors, which can encourage them to interact more effectively with patients and provide better services.

Conclusion

In conclusion, the study's findings suggest that motivation plays a crucial role in ensuring that doctors adhere to the Medical Practice Law Number 29 of 2004. The results of the study highlight the importance of creating a better work environment for doctors, which can encourage them to interact more effectively with patients and provide better services. The study's findings also suggest that increased doctor's motivation, both intrinsic and extrinsic, will not only contribute to their compliance with the medical practice law but will also improve patient experience.

Recommendations

Based on the study's findings, the following recommendations are made:

Improve the quality of services related to patient rights: The leader of RSUD Dr. H. Collection of Pane should improve the quality of services related to patient rights by strengthening doctor's motivation.
Complete hospital facilities that support services: The hospital should complete facilities that support services, such as equipment and infrastructure, to create a better environment for doctors to interact with patients.
Formulate more regular work and administrative procedures: The hospital should formulate more regular work and administrative procedures to create a better work environment for doctors.
Provide adequate facilities and clear work systems: The hospital should provide adequate facilities and clear work systems to create a better environment for doctors to interact with patients.

Limitations

This study has several limitations, including:

Sample size: The sample size of 35 doctors may not be representative of the total population of doctors at Dr. H. Collection of Pane.
Data collection method: The study used a questionnaire to collect data on intrinsic and extrinsic motivation, which may not be the most effective method.
Data analysis method: The study used multiple regression tests to analyze the data, which may not be the most appropriate method.

Future Research Directions

Future research should aim to:

Investigate the relationship between motivation and patient satisfaction: Future studies should investigate the relationship between motivation and patient satisfaction to determine whether motivation has a direct impact on patient satisfaction.
Examine the impact of motivation on doctor-patient communication: Future studies should examine the impact of motivation on doctor-patient communication to determine whether motivation has a direct impact on communication.
Investigate the role of leadership in motivating doctors: Future studies should investigate the role of leadership in motivating doctors to determine whether leadership has a direct impact on motivation.

Conclusion

Q: What is the Medical Practice Law Number 29 of 2004?

A: The Medical Practice Law Number 29 of 2004 is a regulation that governs the rights of patients in Indonesia. This law aims to ensure that patients receive quality medical services and are treated with respect and dignity.

Q: What is the purpose of this study?

A: The purpose of this study is to analyze the effect of motivation on doctor's actions in carrying out the Medical Practice Law Number 29 of 2004, which regulates patient rights.

Q: What is the methodology used in this study?

A: This study employed an Explanatory Survey research design, which was conducted in October to November 2011. The total population of 52 doctors at Dr. H. Collection of Pane was chosen as the sample, with 35 doctors selected for the study.

Q: What are the results of the study?

A: The results of the study showed that intrinsic and extrinsic motivation had a significant influence on the doctor's actions in applying the medical practice law. Extrinsic motivation variables, such as appreciation, recognition, and work environment, had the greatest influence compared to intrinsic motivation.

Q: What are the implications of the study's findings?

A: The study's findings suggest that motivation plays a crucial role in ensuring that doctors adhere to the Medical Practice Law Number 29 of 2004. The results of the study highlight the importance of creating a better work environment for doctors, which can encourage them to interact more effectively with patients and provide better services.

Q: What are the recommendations based on the study's findings?

A: Based on the study's findings, the following recommendations are made:

Improve the quality of services related to patient rights: The leader of RSUD Dr. H. Collection of Pane should improve the quality of services related to patient rights by strengthening doctor's motivation.
Complete hospital facilities that support services: The hospital should complete facilities that support services, such as equipment and infrastructure, to create a better environment for doctors to interact with patients.
Formulate more regular work and administrative procedures: The hospital should formulate more regular work and administrative procedures to create a better work environment for doctors.
Provide adequate facilities and clear work systems: The hospital should provide adequate facilities and clear work systems to create a better environment for doctors to interact with patients.

Q: What are the limitations of the study?

A: This study has several limitations, including:

Sample size: The sample size of 35 doctors may not be representative of the total population of doctors at Dr. H. Collection of Pane.
Data collection method: The study used a questionnaire to collect data on intrinsic and extrinsic motivation, which may not be the most effective method.
Data analysis method: The study used multiple regression tests to analyze the data, which may not be the most appropriate method.

Q: What are the future research directions?

A: Future research should aim to:

Investigate the relationship between motivation and patient satisfaction: Future studies should investigate the relationship between motivation and patient satisfaction to determine whether motivation has a direct impact on patient satisfaction.
Examine the impact of motivation on doctor-patient communication: Future studies should examine the impact of motivation on doctor-patient communication to determine whether motivation has a direct impact on communication.
Investigate the role of leadership in motivating doctors: Future studies should investigate the role of leadership in motivating doctors to determine whether leadership has a direct impact on motivation.

Q: What are the conclusions of the study?

A: In conclusion, the study's findings suggest that motivation plays a crucial role in ensuring that doctors adhere to the Medical Practice Law Number 29 of 2004. The results of the study highlight the importance of creating a better work environment for doctors, which can encourage them to interact more effectively with patients and provide better services. The study's findings also suggest that increased doctor's motivation, both intrinsic and extrinsic, will not only contribute to their compliance with the medical practice law but will also improve patient experience.