Hospital Pharmacy Professional Work Practice Report at Adam Malik Hajj Center General Hospital Medan

Oct 13, 2025 by wbrum.org 84 views

Hospital Pharmacy Professional Work Practice Report at Adam Malik Hajj Center General Hospital Medan

Introduction

Health is a fundamental need for humans who want to live productively. In an effort to improve the degree of public health, health services play an important role. Hospital, as one of the health care facilities, has a mission to provide quality and affordable health services. Thus, hospitals play an active role in improving overall public health. Pharmaceutical services in hospitals are key elements in supporting the provision of quality health services. This is confirmed in the Decree of the Minister of Health Number 1333/Menkes/SK/XII/1999 which states that pharmaceutical services are an integral part of a hospital service system that focuses on patient needs.

The Role of Pharmaceutical Services in Hospitals

Pharmaceutical services in hospitals are crucial in ensuring the quality of health services provided to patients. The provision of quality medicines and clinical pharmaceutical services is essential in supporting the treatment process. Patient-oriented approaches have become the new paradigm in pharmaceutical services, shifting from a drug-oriented approach to a more holistic approach that focuses on patient needs. The philosophy of "Pharmaceutical Care" or pharmaceutical care is the main pillar in this change. In this framework, the practice of pharmaceutical services functions as an integrated activity that aims to identify, prevent, and solve problems related to drug use and other health issues.

Analysis of Pharmaceutical Services at Adam Malik Hajj Center General Hospital Medan

Adam Malik Hajj Center General Hospital in Medan is one of the leading health institutions that applies the principles of patient-oriented pharmaceutical services. In daily practice, pharmaceutical officers in this hospital are not only responsible for providing drugs, but also actively conduct consultations and education to patients related to the use of appropriate drugs. This is important to minimize the risk of side effects and drug interactions, and increase patient compliance with the therapy given. The use of modern pharmaceutical information systems allows pharmaceutical officers to monitor drug use in real-time, facilitate the management of drug stock, and increase accuracy in the administration of drugs to patients. This system also helps in recording data needed to evaluate services and decision making in the future.

Training and Development of Human Resources

One aspect that is no less important is training and development of human resources in the pharmaceutical field. Adam Malik Hajj Center General Hospital routinely conducts training for pharmacists and pharmaceutical staff. This training not only includes knowledge about drugs, but also communication skills and customer service. This is important to ensure that each patient gets appropriate attention and can easily communicate about their health conditions. Effective communication is essential in building trust between patients and healthcare professionals, and it is a critical component of patient-centered care.

The Impact of Pharmaceutical Services on Public Health

Thus, pharmaceutical services at the General Hospital of Adam Malik Hajj Medan not only focus on providing drugs, but also put forward a holistic approach that actively involving patients in the treatment process. Transformation from drug-oriented services to patients-oriented services is a very relevant step in improving the quality of health services. This will have a positive impact not only for patients, but also for the wider community, with the hope of achieving a better degree of public health. The role of pharmaceutical services in hospitals is crucial in ensuring the quality of health services provided to patients, and it is essential to continue improving and developing these services to meet the needs of patients and the community.

Conclusion

In conclusion, the pharmaceutical services at the General Hospital of Adam Malik Hajj Medan are a model of excellence in patient-centered care. The hospital's commitment to providing quality pharmaceutical services has a positive impact on public health, and it sets a high standard for other hospitals to follow. The importance of pharmaceutical services in hospitals cannot be overstated, and it is essential to continue improving and developing these services to meet the needs of patients and the community.

Recommendations

Based on the analysis of pharmaceutical services at the General Hospital of Adam Malik Hajj Medan, the following recommendations are made:

Continue to improve and develop pharmaceutical services to meet the needs of patients and the community.
Implement patient-centered care approaches in all aspects of pharmaceutical services.
Provide training and development opportunities for pharmacists and pharmaceutical staff to enhance their knowledge and skills.
Use modern pharmaceutical information systems to monitor drug use and facilitate the management of drug stock.
Continuously evaluate and improve the quality of pharmaceutical services to ensure that they meet the needs of patients and the community.

Limitations of the Study

This study has several limitations, including:

The study was conducted at a single hospital, and the findings may not be generalizable to other hospitals.
The study did not include a comparison group, and the findings may be influenced by the hospital's specific characteristics.
The study did not explore the impact of pharmaceutical services on patient outcomes, and further research is needed to investigate this topic.

Future Research Directions

Future research should focus on:

Investigating the impact of pharmaceutical services on patient outcomes.
Exploring the effectiveness of patient-centered care approaches in improving the quality of pharmaceutical services.
Developing and implementing modern pharmaceutical information systems to improve the management of drug stock and the administration of drugs to patients.
Continuously evaluating and improving the quality of pharmaceutical services to ensure that they meet the needs of patients and the community.