Get the updater notification and open it

Oct 13, 2025 by wbrum.org 117 views

BUG: Updater Gets Stuck at 50% - Corrupting the App into an Unusable State

As a user of Pearcleaner, a popular cleaning and optimization tool for macOS, you expect a seamless and hassle-free experience. However, some users have reported a frustrating issue with the updater getting stuck at 50% during the update process from version 4.2.1 to 4.3.0. This bug not only causes the updater to freeze but also corrupts the Pearcleaner app, rendering it unusable and requiring a reinstall. In this article, we will delve into the details of this bug, provide steps to reproduce it, and discuss the expected behavior.

The bug occurs when attempting to update Pearcleaner from version 4.2.1 to 4.3.0. The updater gets stuck at 50%, and the Pearcleaner app becomes corrupted. Upon trying to open the app, a pop-up message appears stating that the app is corrupted, and it cannot be opened without reinstalling it. This issue is not only frustrating but also causes inconvenience to users who rely on Pearcleaner for their daily cleaning and optimization needs.

To reproduce this bug, follow these steps:

Open Pearcleaner on v4.2.1: Launch Pearcleaner on your macOS device running version 4.2.1.
Get the updater notification and open it: Wait for the updater notification to appear, and click on it to open the update process.
Try to update Pearcleaner to v4.3.0: Initiate the update process to version 4.3.0.
The updater gets stuck at 50%, Pearcleaner loses its icon and gets corrupted: The updater will freeze at 50%, and the Pearcleaner app will become corrupted, losing its icon and rendering it unusable.

The expected behavior is that the updater should install the next version without corrupting Pearcleaner or getting stuck. If the user cancels the update before it's done, Pearcleaner should keep the previous version and stay on it until the next try. This ensures a seamless and hassle-free experience for users, allowing them to continue using the app without any interruptions.

To provide more context, here are the details of the environment in which this bug was encountered:

OS: macOS Sequoia 15.3.1
Pearcleaner Version: 4.2.1

A screen record of this bug is available at the following link:

https://github.com/user-attachments/assets/fbe033f1-76a5-4c12-ab54-3a8c7b80dd53

The bug described in this article is a significant issue that affects the usability of Pearcleaner. The updater getting stuck at 50% and corrupting the app is not only frustrating but also causes inconvenience to users. To resolve this issue, it is essential to investigate the root cause of the problem and implement a fix to ensure a seamless and hassle-free experience for users. By following the steps to reproduce this bug, developers can identify and address the issue, providing a better experience for users of Pearcleaner.

To resolve this issue, we recommend the following:

Investigate the root cause: Identify the underlying cause of the bug and investigate the update process to determine where it is getting stuck.
Implement a fix: Develop a fix to prevent the updater from getting stuck at 50% and corrupting the app.
Test thoroughly: Thoroughly test the updated version to ensure that the bug is resolved and the app functions as expected.
Provide a patch or update: Release a patch or update that addresses the issue and provides a seamless experience for users.

By following these recommendations, developers can resolve this bug and provide a better experience for users of Pearcleaner.
Q&A: Resolving the Updater Gets Stuck at 50% Bug in Pearcleaner

In our previous article, we discussed the bug where the updater gets stuck at 50% during the update process from version 4.2.1 to 4.3.0 in Pearcleaner. This bug not only causes the updater to freeze but also corrupts the Pearcleaner app, rendering it unusable and requiring a reinstall. In this article, we will address some frequently asked questions (FAQs) related to this bug and provide answers to help users and developers resolve the issue.

A: The exact cause of the updater getting stuck at 50% is still unknown, but it is believed to be related to a compatibility issue between the old and new versions of Pearcleaner. The update process may be getting stuck due to a mismatch in the file structures or database versions between the two versions.

A: To prevent the updater from getting stuck at 50%, you can try the following:

Update to the latest version: Make sure you are running the latest version of Pearcleaner. If you are still on version 4.2.1, update to the latest version (4.3.0 or later) to see if the issue is resolved.
Disable any third-party plugins: If you have any third-party plugins installed, try disabling them to see if they are causing the issue.
Clear the Pearcleaner cache: Clear the Pearcleaner cache to ensure that any corrupted files are removed and the update process can proceed smoothly.

A: If the updater gets stuck at 50%, follow these steps:

Cancel the update: Cancel the update process to prevent further corruption of the Pearcleaner app.
Reinstall Pearcleaner: Reinstall Pearcleaner to a clean state and try updating again.
Contact support: If the issue persists, contact Pearcleaner support for further assistance.

A: This bug is specific to macOS and has not been reported on other platforms. However, it is possible that similar issues may occur on other platforms if the update process is not properly implemented.

A: Yes, you can roll back to the previous version of Pearcleaner. To do this:

Download the previous version: Download the previous version of Pearcleaner (version 4.2.1) from the official website.
Uninstall the current version: Uninstall the current version of Pearcleaner.
Install the previous version: Install the previous version of Pearcleaner.

A: To prevent this bug from occurring in the future, follow these best practices:

Regularly update Pearcleaner: Regularly update Pearcleaner to the latest version to ensure that you have the latest security patches and features.
Monitor the update process: Monitor the update process to ensure that it is proceeding smoothly and not getting stuck.
Clear the cache regularly: Clear the Pearcleaner cache regularly to ensure that any corrupted files are removed.

By following these FAQs and best practices, you can help prevent the updater from getting stuck at 50% and ensure a seamless experience with Pearcleaner.