Factors Influencing the Application of Pharmaceutical Service Standards

Oct 13, 2025 by wbrum.org 99 views

Introduction

Pharmaceutical services play a crucial role in ensuring the quality of healthcare services, protecting patients and communities from the use of drugs that are not rational, and providing legal certainty for pharmaceutical personnel. To achieve this, it is essential to evaluate the application of pharmaceutical service standards in the field. This research aims to assess the application of pharmaceutical service standards at the Binjai City Health Center and identify the factors that influence their application.

Background

Pharmaceutical services are an essential component of healthcare services, and their quality has a significant impact on patient outcomes. The application of pharmaceutical service standards is crucial to ensure that pharmaceutical services are provided in a safe, effective, and efficient manner. However, the implementation of these standards can be challenging, especially in resource-constrained settings. This research was conducted to evaluate the application of pharmaceutical service standards at the Binjai City Health Center and identify the factors that influence their application.

Methodology

This research was conducted using the observation method, which involved the use of a checklist containing 44 questions based on applicable standards. The checklist had a maximum score of 115 points. In addition to observations, researchers also conducted interviews with the Head of Pharmacy Room in several elected Puskesmas in Binjai City. The study was conducted in September - October 2022.

Results

The results of the study showed that the application of pharmaceutical service standards at the Binjai City Health Center was in the good category. Tanah Tinggi Puskesmas obtained a score of 76 points (good), Puskesmas Kebun Binjai 79 points (good), Puskesmas Binjai City 78 points (good), and Puskesmas H.A.H. Hasan 63 points (medium). These results indicate that the Binjai City Health Center has made significant progress in implementing pharmaceutical service standards.

Factors Influencing the Application of Pharmaceutical Service Standards

Several factors were identified as influencing the application of pharmaceutical service standards at the Binjai City Health Center. These factors include:

Limited Space

Some Puskesmas do not have an adequate counseling space, which hampers the patient's counseling process. This is a significant challenge, as it can impact the quality of pharmaceutical services provided.

Limitations of Pharmaceutical Personnel

The number of pharmaceutical personnel is not comparable to the number of patients served, which causes pharmaceutical staff to have difficulty providing optimal services. This is a critical issue, as it can impact the quality of care provided to patients.

Clinical Pharmaceutical Services that are not yet Optimal

Clinical pharmaceutical services that have not been optimal cause monitoring of the side effects of drugs and patient drug therapy to be not optimal. This is a significant challenge, as it can impact patient safety and outcomes.

Lack of Quality Control of Pharmaceutical Services

Inadequate quality control of pharmaceutical services can cause errors in the service process. This is a critical issue, as it can impact patient safety and outcomes.

Recommendations

Based on the results of the study, several recommendations can be made to improve the quality of pharmaceutical services at the Binjai City Health Center. These recommendations include:

Training and Evaluation

The Binjai City Health Office needs to conduct regular training and evaluation regarding the application of pharmaceutical service standards for pharmaceutical staff at the Puskesmas. This will help to ensure that pharmaceutical staff are equipped with the necessary skills and knowledge to provide optimal pharmaceutical services.

Improvement of Clinical Pharmacy Services

The Binjai City Health Office needs to encourage pharmaceutical staff at the Puskesmas to improve the quality of clinical pharmaceutical services, so as to provide more optimal services to patients. This will help to ensure that patients receive high-quality care.

Improvement of Access and Infrastructure

The Binjai City Health Office needs to ensure the availability of adequate counseling space and infrastructure in each puskesmas to support the optimal pharmaceutical service process. This will help to ensure that pharmaceutical services are provided in a safe and effective manner.

Conclusion

This evaluation provides an overview of the quality of pharmaceutical service standards at the Binjai City Health Center and opens opportunities to improve it. With joint efforts, it is expected that the quality of pharmaceutical services at the Binjai City Health Center can continue to increase and provide more optimal benefits for the community.

Introduction

The evaluation of pharmaceutical service standards at the Binjai City Health Center is a crucial step in ensuring the quality of healthcare services. In this article, we will address some of the frequently asked questions related to the evaluation of pharmaceutical service standards at the Binjai City Health Center.

Q: What is the purpose of evaluating pharmaceutical service standards at the Binjai City Health Center?

A: The purpose of evaluating pharmaceutical service standards at the Binjai City Health Center is to assess the quality of pharmaceutical services provided and identify areas for improvement. This evaluation will help to ensure that pharmaceutical services are provided in a safe, effective, and efficient manner.

Q: What methods were used to evaluate pharmaceutical service standards at the Binjai City Health Center?

A: The evaluation of pharmaceutical service standards at the Binjai City Health Center was conducted using the observation method, which involved the use of a checklist containing 44 questions based on applicable standards. Researchers also conducted interviews with the Head of Pharmacy Room in several elected Puskesmas in Binjai City.

Q: What were the results of the evaluation of pharmaceutical service standards at the Binjai City Health Center?

A: The results of the evaluation showed that the application of pharmaceutical service standards at the Binjai City Health Center was in the good category. Tanah Tinggi Puskesmas obtained a score of 76 points (good), Puskesmas Kebun Binjai 79 points (good), Puskesmas Binjai City 78 points (good), and Puskesmas H.A.H. Hasan 63 points (medium).

Q: What factors influenced the application of pharmaceutical service standards at the Binjai City Health Center?

A: Several factors were identified as influencing the application of pharmaceutical service standards at the Binjai City Health Center, including limited space, limitations of pharmaceutical personnel, clinical pharmaceutical services that are not yet optimal, and lack of quality control of pharmaceutical services.

Q: What recommendations were made to improve the quality of pharmaceutical services at the Binjai City Health Center?

A: Based on the results of the evaluation, several recommendations were made to improve the quality of pharmaceutical services at the Binjai City Health Center, including training and evaluation, improvement of clinical pharmacy services, and improvement of access and infrastructure.

Q: What is the significance of this evaluation?

A: This evaluation is significant because it provides an overview of the quality of pharmaceutical service standards at the Binjai City Health Center and opens opportunities to improve it. With joint efforts, it is expected that the quality of pharmaceutical services at the Binjai City Health Center can continue to increase and provide more optimal benefits for the community.

Q: How can the results of this evaluation be used to improve pharmaceutical services at the Binjai City Health Center?

A: The results of this evaluation can be used to identify areas for improvement and develop strategies to address these areas. This can include providing training and education to pharmaceutical staff, improving clinical pharmacy services, and enhancing access and infrastructure.

Q: What are the implications of this evaluation for the Binjai City Health Center?

A: The implications of this evaluation for the Binjai City Health Center are significant. The evaluation highlights the need for continued improvement in pharmaceutical services and provides a roadmap for achieving this goal. By implementing the recommendations outlined in this evaluation, the Binjai City Health Center can continue to provide high-quality pharmaceutical services to the community.

Q: What are the next steps for the Binjai City Health Center in implementing the recommendations outlined in this evaluation?

A: The next steps for the Binjai City Health Center in implementing the recommendations outlined in this evaluation include providing training and education to pharmaceutical staff, improving clinical pharmacy services, and enhancing access and infrastructure. The Binjai City Health Center should also continue to monitor and evaluate the quality of pharmaceutical services to ensure that they are meeting the needs of the community.