Emphasis on Emotional Aspect

Oct 13, 2025 by wbrum.org 110 views

The Influence of Knowledge, Dynamics of Communication, Appreciation, and Sensitivity of Nurses on the Application of Therapeutic Communication at Swadana Tarutung General Hospital

Introduction

Therapeutic communication is a crucial aspect of healthcare that plays a vital role in promoting patient welfare and ensuring their comfort and safety during treatment. Nurses are the primary caregivers who interact with patients on a daily basis, and their ability to communicate effectively can significantly impact the quality of care provided. However, the application of therapeutic communication in hospitals can be hindered by various factors, including the knowledge, dynamics of communication, appreciation, and sensitivity of nurses. This study aims to investigate the influence of these factors on the application of therapeutic communication at Swadana Tarutung General Hospital.

Background

Swadana Tarutung General Hospital is the only hospital owned by the North Tapanuli Regency Government. In 2010, a profile of the hospital revealed that 50% of nurses were still lacking in the application of therapeutic communication. This is likely due to the low knowledge of nurses regarding the concepts, processes, and dynamics of communication, appreciation, and their sensitivity when carrying out therapeutic communication. The purpose of this study is to analyze how the knowledge, dynamics of communication, appreciation, and sensitivity of nurses affect the application of therapeutic communication at Swadana Tarutung General Hospital.

Methodology

This study uses an explanatory survey method involving 123 nurses who work in the hospital. Of these, 55 nurses were chosen as samples using simple random sampling techniques. Data collected through interviews with this questionnaire is then analyzed using multiple regression with a significance level of α = 5%.

Results

The results showed that there was a positive and significant influence between knowledge, communication dynamics, appreciation, and sensitivity of nurses on the application of therapeutic communication at Swadana Tarutung General Hospital. In particular, the knowledge variable has the greatest influence on the application of therapeutic communication in this hospital.

Discussion

The importance of therapeutic communication in the context of healthcare cannot be underestimated. Therapeutic communication is an interaction that aims to promote patient welfare, helping them feel more comfortable and safe during treatment. Nurse knowledge about the principles of therapeutic communication will determine the effectiveness of the communication. With sufficient knowledge, nurses can build good relationships with patients, understand their needs, and provide the necessary emotional support.

The dynamics of communication also play an important role. Communication is not just a transfer of information, but also involves non-verbal aspects such as body language, facial expressions, and tone of voice. Nurses who are sensitive to dynamics will more easily build trust and emotional connections with patients. In addition, the appreciation and sensitivity of nurses to the psychological condition of patients also contributes to their ability to apply therapeutic communication effectively. This shows that nurses need to not only focus on technical aspects, but also on the emotional aspect in interaction with patients.

Conclusion

The results of this study highlight the importance of knowledge, dynamics of communication, appreciation, and sensitivity of nurses in the application of therapeutic communication at Swadana Tarutung General Hospital. The study recommends that the management of the hospital seeks to improve nurses' capabilities through training and special education programs on therapeutic communication. The training must emphasize the importance of knowledge, dynamics, appreciation, and sensitivity in communicating with patients. In addition, nurses are also recommended to proactively seek information and deepen their knowledge of therapeutic communication in order to provide better care.

Recommendations

To improve the application of therapeutic communication at Swadana Tarutung General Hospital, the following recommendations are made:

Training and Education: The management of the hospital should provide training and special education programs on therapeutic communication for nurses. The training should emphasize the importance of knowledge, dynamics, appreciation, and sensitivity in communicating with patients.
Proactive Learning: Nurses should proactively seek information and deepen their knowledge of therapeutic communication in order to provide better care.
Emphasis on Emotional Aspect: Nurses should focus not only on technical aspects but also on the emotional aspect in interaction with patients.
Regular Feedback: Regular feedback should be provided to nurses on their communication skills to help them improve.

Limitations

This study has several limitations. Firstly, the study only focused on nurses working at Swadana Tarutung General Hospital, and the findings may not be generalizable to other hospitals. Secondly, the study used a cross-sectional design, which may not capture the dynamic nature of therapeutic communication. Finally, the study relied on self-reported data, which may be subject to biases.

Future Research Directions

Future research should aim to investigate the application of therapeutic communication in other hospitals and healthcare settings. Additionally, studies should explore the impact of therapeutic communication on patient outcomes and satisfaction. Furthermore, research should investigate the effectiveness of training and education programs on therapeutic communication and identify the most effective strategies for improving nurses' communication skills.

Conclusion

In conclusion, this study highlights the importance of knowledge, dynamics of communication, appreciation, and sensitivity of nurses in the application of therapeutic communication at Swadana Tarutung General Hospital. The study recommends that the management of the hospital seeks to improve nurses' capabilities through training and special education programs on therapeutic communication. By implementing these recommendations, hospitals can improve the quality of care provided to patients and promote a more patient-centered approach to healthcare.
Frequently Asked Questions (FAQs) about the Influence of Knowledge, Dynamics of Communication, Appreciation, and Sensitivity of Nurses on the Application of Therapeutic Communication at Swadana Tarutung General Hospital

Q: What is therapeutic communication, and why is it important in healthcare?

A: Therapeutic communication is an interaction between a healthcare provider and a patient that aims to promote patient welfare, helping them feel more comfortable and safe during treatment. It is essential in healthcare because it helps build trust and emotional connections between patients and healthcare providers, leading to better patient outcomes and satisfaction.

Q: What are the key factors that influence the application of therapeutic communication in hospitals?

A: The key factors that influence the application of therapeutic communication in hospitals include knowledge, dynamics of communication, appreciation, and sensitivity of nurses. These factors are crucial in determining the effectiveness of therapeutic communication and the quality of care provided to patients.

Q: How does knowledge affect the application of therapeutic communication?

A: Knowledge is the foundation of therapeutic communication. Nurses with sufficient knowledge about the principles of therapeutic communication can build good relationships with patients, understand their needs, and provide the necessary emotional support. Without adequate knowledge, nurses may struggle to communicate effectively with patients.

Q: What is the role of dynamics of communication in therapeutic communication?

A: Dynamics of communication refer to the non-verbal aspects of communication, such as body language, facial expressions, and tone of voice. Nurses who are sensitive to dynamics can more easily build trust and emotional connections with patients, making therapeutic communication more effective.

Q: How does appreciation and sensitivity of nurses affect the application of therapeutic communication?

A: Appreciation and sensitivity of nurses to the psychological condition of patients also contribute to their ability to apply therapeutic communication effectively. Nurses who are empathetic and understanding can provide emotional support and help patients feel more comfortable and safe during treatment.

Q: What are the implications of this study for hospital management and nursing practice?

A: The study highlights the importance of knowledge, dynamics of communication, appreciation, and sensitivity of nurses in the application of therapeutic communication. Hospital management and nursing practice should prioritize training and education programs on therapeutic communication to improve nurses' capabilities and provide better care to patients.

Q: What are the limitations of this study, and how can future research address these limitations?

A: The study has several limitations, including a focus on nurses working at Swadana Tarutung General Hospital, a cross-sectional design, and reliance on self-reported data. Future research should aim to investigate the application of therapeutic communication in other hospitals and healthcare settings, explore the impact of therapeutic communication on patient outcomes and satisfaction, and identify the most effective strategies for improving nurses' communication skills.

Q: What are the recommendations for hospital management and nursing practice based on this study?

A: Based on this study, hospital management and nursing practice should:

Provide training and education programs on therapeutic communication for nurses.
Emphasize the importance of knowledge, dynamics, appreciation, and sensitivity in communicating with patients.
Proactively seek information and deepen their knowledge of therapeutic communication.
Focus on both technical and emotional aspects of interaction with patients.
Provide regular feedback to nurses on their communication skills to help them improve.

Q: What are the potential benefits of implementing these recommendations?

A: Implementing these recommendations can lead to improved patient outcomes and satisfaction, better communication between healthcare providers and patients, and a more patient-centered approach to healthcare.