Dislike a Product with Existing Likes

Oct 13, 2025 by wbrum.org 102 views

As a Customer I need to be able to dislike a product in the catalog So that I can express my dissatisfaction and help improve the product offerings

Details and Assumptions

The product catalog is a digital platform that allows customers to browse and purchase products from various vendors.
The current system only allows customers to like or add products to their wishlists, but does not provide a mechanism for expressing dissatisfaction.
The goal of implementing a dislike feature is to provide customers with a more comprehensive and honest way to interact with the product catalog.
The system will store the dislike information and use it to improve product offerings and recommendations.

Acceptance Criteria

Feature: Dislike a Product in the Catalog

  Scenario: Dislike a Product
    Given I am logged in to the product catalog
    When I click the dislike button on a product
    Then the product is marked as disliked in my account
    And the product is removed from my wishlist
    And I receive a notification that the product has been disliked

  Scenario: Dislike a Product with Existing Likes
    Given I have liked a product in the past
    When I click the dislike button on the same product
    Then the product is marked as disliked in my account
    And the like is removed from my account
    And I receive a notification that the product has been disliked

  Scenario: Dislike a Product with Existing Dislikes
    Given I have disliked a product in the past
    When I click the dislike button on the same product again
    Then the product is not marked as disliked again in my account
    And I receive a notification that the product is already disliked

  Scenario: Dislike a Product with No Account
    Given I am not logged in to the product catalog
    When I click the dislike button on a product
    Then I am prompted to log in or create an account
    And the product is not marked as disliked in my account

User Story

As a customer, I want to be able to dislike a product in the catalog so that I can express my dissatisfaction and help improve the product offerings.

Use Cases

Dislike a Product: The customer clicks the dislike button on a product, and the product is marked as disliked in their account.
Dislike a Product with Existing Likes: The customer has liked a product in the past and clicks the dislike button on the same product. The product is marked as disliked in their account, and the like is removed.
Dislike a Product with Existing Dislikes: The customer has disliked a product in the past and clicks the dislike button on the same product again. The product is not marked as disliked again in their account.
Dislike a Product with No Account: The customer is not logged in to the product catalog and clicks the dislike button on a product. They are prompted to log in or create an account, and the product is not marked as disliked in their account.

Technical Requirements

The system will store the dislike information in a database.
The system will use a notification system to inform the customer that the product has been disliked.
The system will remove the product from the customer's wishlist when they dislike it.
The system will prevent the customer from disliking a product multiple times.

Non-Functional Requirements

The system will be accessible on multiple devices, including desktops, laptops, tablets, and smartphones.
The system will be secure and protect customer data.
The system will be scalable and able to handle a large number of customers.

Design Considerations

The dislike button will be placed prominently on the product page.
The system will provide a clear and concise message to the customer when they dislike a product.
The system will use a consistent design language throughout the product catalog.

Implementation Plan

Week 1-2: Design the user interface and user experience for the dislike feature.
Week 3-4: Implement the backend logic for storing and retrieving dislike information.
Week 5-6: Implement the notification system for informing customers that a product has been disliked.
Week 7-8: Test and deploy the dislike feature.

Testing Plan

Unit Testing: Test the backend logic for storing and retrieving dislike information.
Integration Testing: Test the notification system for informing customers that a product has been disliked.
UI Testing: Test the user interface and user experience for the dislike feature.
System Testing: Test the entire system to ensure that it is working as expected.

Deployment Plan

Deployment Environment: Deploy the system to a production environment.
Deployment Schedule: Deploy the system on a Friday evening to minimize downtime.
Deployment Team: The deployment team will consist of the development team and the operations team.

Maintenance Plan

Maintenance Schedule: Perform regular maintenance on the system every Friday evening.
Maintenance Team: The maintenance team will consist of the development team and the operations team.
Maintenance Tasks: Perform tasks such as updating dependencies, fixing bugs, and improving performance.
Frequently Asked Questions (FAQs) about Disliking a Product in the Catalog ====================================================================

Q: Why do I need to be able to dislike a product in the catalog?

A: Disliking a product allows you to express your dissatisfaction and help improve the product offerings. By providing feedback, you can help us create a better experience for all customers.

Q: How do I dislike a product in the catalog?

A: To dislike a product, simply click the dislike button on the product page. You will be prompted to log in or create an account if you are not already logged in.

Q: Can I dislike a product multiple times?

A: No, you cannot dislike a product multiple times. Once you have disliked a product, it will be removed from your wishlist and you will not be able to dislike it again.

Q: What happens when I dislike a product?

A: When you dislike a product, it will be marked as disliked in your account and removed from your wishlist. You will also receive a notification that the product has been disliked.

Q: Can I dislike a product if I have already liked it?

A: Yes, you can dislike a product even if you have already liked it. When you dislike a product, the like will be removed from your account.

Q: Can I dislike a product if I have already disliked it?

A: No, you cannot dislike a product again if you have already disliked it. Once you have disliked a product, it will not be possible to dislike it again.

Q: Why is it important to log in or create an account to dislike a product?

A: Logging in or creating an account is required to dislike a product because it allows us to store your feedback and preferences. This helps us to create a better experience for all customers.

Q: Can I report a product that I dislike?

A: Yes, you can report a product that you dislike by clicking the "Report" button on the product page. This will allow us to investigate and take action if necessary.

Q: How do I know if a product has been disliked by others?

A: You can see if a product has been disliked by others by looking at the product page. If a product has been disliked by multiple customers, it will be indicated on the product page.

Q: Can I see a list of products that I have disliked?

A: Yes, you can see a list of products that you have disliked by logging in to your account and going to the "Disliked Products" section.

Q: How does the dislike feature help improve the product offerings?

A: The dislike feature helps us to identify products that are not meeting customer expectations. By providing feedback, customers can help us to create a better experience for all customers.

Q: Is the dislike feature available on all devices?

A: Yes, the dislike feature is available on all devices, including desktops, laptops, tablets, and smartphones.

Q: Is the dislike feature secure?

A: Yes, the dislike feature is secure and protects customer data. We use industry-standard encryption to ensure that customer data is safe and secure.