Develop Effective Communication and Motivation Strategies

Oct 13, 2025 by wbrum.org 10 views

The Influence of Communication and Motivation on the Performance of Employees of PT Karya Mandiri Express Medan in the Pandemi Covid-19

Introduction

The COVID-19 pandemic has had a profound impact on various sectors, including the business world. PT Karya Mandiri Express in Medan City is no exception. As a result, this study aims to explore the influence of communication and motivation on company employee performance during the pandemic period. By using causal associative research methods, this research involves the entire employee population totaling 40 people, which are taken as samples with non-probability techniques or saturated sampling methods.

The Importance of Communication in the Work Environment

Effective communication is the foundation for a healthy working relationship. In the context of PT Karya Mandiri Express, good communication helps convey important information, clarify tasks, and solve problems quickly. During the pandemic, when many employees work from home, clear and regular communication becomes more important than before. This not only helps in maintaining productivity, but also increases employee attachment to the company.

Communication is a two-way process that involves both sending and receiving information. In a work environment, communication is essential for building trust, fostering collaboration, and promoting a sense of belonging among employees. When communication is effective, employees are more likely to feel valued, respected, and motivated to perform their duties to the best of their abilities.

In the context of PT Karya Mandiri Express, communication plays a crucial role in maintaining employee engagement and motivation. By providing regular updates, feedback, and support, the company can help employees stay connected and motivated, even in the midst of challenging circumstances. This can be achieved through various communication channels, such as email, phone, video conferencing, and social media.

The Role of Motivation in Improving Performance

Motivation functions as a driving force for employees to achieve their work goals. In the midst of the challenges faced during the pandemic, motivation from superiors and coworkers is very important. Appreciation and recognition programs, training for skills development, and mental support can increase employee morale. PT Karya Mandiri Express can implement various strategies to increase motivation, such as experience sharing sessions, organizing competitions, or providing incentives for outstanding employees.

Motivation is a complex and multifaceted concept that can be influenced by various factors, including personal, social, and environmental factors. In a work environment, motivation can be enhanced through various means, such as providing opportunities for growth and development, recognizing and rewarding outstanding performance, and fostering a positive and supportive work culture.

In the context of PT Karya Mandiri Express, motivation is essential for maintaining employee engagement and performance. By providing opportunities for growth and development, recognizing and rewarding outstanding performance, and fostering a positive and supportive work culture, the company can help employees stay motivated and engaged, even in the midst of challenging circumstances.

The Impact of Communication and Motivation on Employee Performance

The results of this study indicate that communication and motivation are two key factors that affect employee performance at PT Karya Mandiri Express. To maintain and even improve employee performance during this difficult time, companies must continue to focus on developing these two aspects. By improving communication and motivation, PT Karya Mandiri Express can ensure that employee performance remains optimal even in conditions that are not ideal.

This study highlights the importance of communication and motivation in maintaining employee performance during the pandemic. By providing regular updates, feedback, and support, the company can help employees stay connected and motivated, even in the midst of challenging circumstances. This can be achieved through various communication channels, such as email, phone, video conferencing, and social media.

Conclusion and Implications

This study has several implications for PT Karya Mandiri Express and other organizations. Firstly, it highlights the importance of communication and motivation in maintaining employee performance during the pandemic. Secondly, it emphasizes the need for companies to develop effective communication and motivation strategies to support employee engagement and performance.

In conclusion, this study provides valuable insights into the influence of communication and motivation on employee performance at PT Karya Mandiri Express during the pandemic. By understanding the importance of these two factors, companies can develop effective strategies to support employee engagement and performance, even in the midst of challenging circumstances.

Recommendations

Based on the findings of this study, the following recommendations are made:

Improve Communication: PT Karya Mandiri Express should improve its communication channels to ensure that employees receive regular updates, feedback, and support.
Enhance Motivation: The company should implement various strategies to increase motivation, such as experience sharing sessions, organizing competitions, or providing incentives for outstanding employees.
Develop Effective Communication and Motivation Strategies: PT Karya Mandiri Express should develop effective communication and motivation strategies to support employee engagement and performance.
Provide Opportunities for Growth and Development: The company should provide opportunities for growth and development to help employees stay motivated and engaged.
Recognize and Reward Outstanding Performance: PT Karya Mandiri Express should recognize and reward outstanding performance to motivate employees and improve employee engagement.

By implementing these recommendations, PT Karya Mandiri Express can improve employee performance and maintain a competitive edge in the market.
Frequently Asked Questions (FAQs) on the Influence of Communication and Motivation on Employee Performance

Q: What is the significance of communication in the work environment?

A: Effective communication is the foundation for a healthy working relationship. In the context of PT Karya Mandiri Express, good communication helps convey important information, clarify tasks, and solve problems quickly. During the pandemic, when many employees work from home, clear and regular communication becomes more important than before.

Q: How can PT Karya Mandiri Express improve communication among employees?

A: The company can improve communication among employees by providing regular updates, feedback, and support through various communication channels, such as email, phone, video conferencing, and social media. Additionally, the company can hold regular meetings and town hall sessions to keep employees informed and engaged.

Q: What is the role of motivation in improving employee performance?

A: Motivation functions as a driving force for employees to achieve their work goals. In the midst of the challenges faced during the pandemic, motivation from superiors and coworkers is very important. Appreciation and recognition programs, training for skills development, and mental support can increase employee morale.

Q: How can PT Karya Mandiri Express increase motivation among employees?

A: The company can increase motivation among employees by providing opportunities for growth and development, recognizing and rewarding outstanding performance, and fostering a positive and supportive work culture. Additionally, the company can hold experience sharing sessions, organize competitions, or provide incentives for outstanding employees.

Q: What are the implications of this study for PT Karya Mandiri Express and other organizations?

A: This study highlights the importance of communication and motivation in maintaining employee performance during the pandemic. By understanding the importance of these two factors, companies can develop effective strategies to support employee engagement and performance.

Q: What are the recommendations for PT Karya Mandiri Express based on the findings of this study?

A: Based on the findings of this study, the following recommendations are made:

Improve Communication: PT Karya Mandiri Express should improve its communication channels to ensure that employees receive regular updates, feedback, and support.
Enhance Motivation: The company should implement various strategies to increase motivation, such as experience sharing sessions, organizing competitions, or providing incentives for outstanding employees.
Develop Effective Communication and Motivation Strategies: PT Karya Mandiri Express should develop effective communication and motivation strategies to support employee engagement and performance.
Provide Opportunities for Growth and Development: The company should provide opportunities for growth and development to help employees stay motivated and engaged.
Recognize and Reward Outstanding Performance: PT Karya Mandiri Express should recognize and reward outstanding performance to motivate employees and improve employee engagement.

Q: How can PT Karya Mandiri Express ensure that employee performance remains optimal even in conditions that are not ideal?

A: By improving communication and motivation, PT Karya Mandiri Express can ensure that employee performance remains optimal even in conditions that are not ideal. This can be achieved by providing regular updates, feedback, and support, and by implementing various strategies to increase motivation and engagement.

Q: What are the benefits of improving communication and motivation among employees?

A: Improving communication and motivation among employees can lead to increased employee engagement, productivity, and job satisfaction. Additionally, it can help to reduce turnover rates, improve employee retention, and enhance overall organizational performance.

Q: How can PT Karya Mandiri Express measure the effectiveness of its communication and motivation strategies?

A: The company can measure the effectiveness of its communication and motivation strategies by tracking key performance indicators (KPIs) such as employee engagement, productivity, and job satisfaction. Additionally, the company can conduct regular surveys and feedback sessions to gauge employee sentiment and identify areas for improvement.