Develop and implement patient safety policies and procedures

Oct 13, 2025 by wbrum.org 68 views

Relationship of Patient Safety Culture with the Implementation of Patient Safety Services at the Hospital Inpatient Installation of the University of North Sumatra in 2019

Introduction

Patient safety is a crucial aspect of healthcare services, and its implementation is essential to ensure the quality and safety of health services. The World Health Organization (WHO) has emphasized the importance of patient safety in healthcare institutions, and various countries have implemented policies and regulations to promote patient safety. In Indonesia, the Minister of Health Regulation No. 11 of 2017 has outlined the seven steps and six standards for the implementation of patient safety programs in healthcare institutions. This study aims to investigate the relationship between patient safety culture and the implementation of patient safety services at the Inpatient Installation of the University of North Sumatra Hospital in 2019.

Background

Patient safety is a complex issue that involves multiple factors, including the culture of patient safety, the implementation of patient safety services, and the involvement of healthcare professionals. A positive patient safety culture is essential to ensure that healthcare professionals are proactive and responsible in maintaining patient safety. The implementation of patient safety services, on the other hand, involves the adoption of policies, procedures, and practices that promote patient safety. In this study, we aimed to investigate the relationship between patient safety culture and the implementation of patient safety services at the Inpatient Installation of the University of North Sumatra Hospital in 2019.

Methodology

This study used a descriptive survey method with a quantitative design involving 90 members of the health service team as a population. From this population, using the proportional random sampling technique and Slovin formula, 47 respondents were selected as samples. Data was collected using a patient safety questionnaire developed based on the Minister of Health Regulation of the Republic of Indonesia No. 11 of 2017. The questionnaire consisted of 20 items that assessed the culture of patient safety and the implementation of patient safety services.

Results

The results of the study showed a significant relationship between the culture of patient safety and the implementation of patient safety services, with the value of P <α (0.05). Most respondents (63.8%) considered that the implementation of patient safety in the hospital had gone well. This finding confirmed that there was a link between the seven steps adopted and implementing the patient safety program at the Hospital Inpatient Installation at the University of North Sumatra in 2019.

Discussion

The results of this study have several implications for healthcare institutions. Firstly, the study highlights the importance of a positive patient safety culture in ensuring the implementation of patient safety services. A positive patient safety culture is essential to encourage healthcare professionals to be proactive and responsible in maintaining patient safety. Secondly, the study emphasizes the need for healthcare institutions to develop and implement policies and procedures that promote patient safety. The seven steps outlined in the Minister of Health Regulation No. 11 of 2017 provide a framework for healthcare institutions to implement patient safety programs.

Conclusion

In conclusion, this study has demonstrated a significant relationship between patient safety culture and the implementation of patient safety services at the Inpatient Installation of the University of North Sumatra Hospital in 2019. The study highlights the importance of a positive patient safety culture and the need for healthcare institutions to develop and implement policies and procedures that promote patient safety. The findings of this study have several implications for healthcare institutions, including the need to prioritize patient safety, educate healthcare professionals about patient safety, and continuously improve patient safety practices.

Recommendations

Based on the findings of this study, the following recommendations are made:

Prioritize patient safety: Healthcare institutions should prioritize patient safety as a vital aspect of healthcare services.
Develop and implement patient safety policies and procedures: Healthcare institutions should develop and implement policies and procedures that promote patient safety.
Educate healthcare professionals about patient safety: Healthcare institutions should educate healthcare professionals about patient safety and provide them with the necessary skills and knowledge to maintain patient safety.
Continuously improve patient safety practices: Healthcare institutions should continuously improve patient safety practices and involve healthcare professionals in the process.

Limitations

This study has several limitations, including:

Sample size: The sample size of this study was relatively small, which may limit the generalizability of the findings.
Data collection method: The data collection method used in this study was a questionnaire, which may not capture the complexity of patient safety culture and the implementation of patient safety services.
Time frame: The study was conducted in 2019, which may not reflect the current situation in healthcare institutions.

Future Research Directions

Future research should aim to:

Investigate the relationship between patient safety culture and patient safety outcomes: Future research should investigate the relationship between patient safety culture and patient safety outcomes, such as patient satisfaction and adverse event rates.
Develop and test patient safety interventions: Future research should develop and test patient safety interventions, such as education programs and policy changes, to improve patient safety practices.
Investigate the impact of patient safety culture on healthcare professionals: Future research should investigate the impact of patient safety culture on healthcare professionals, including their attitudes, behaviors, and job satisfaction.
Frequently Asked Questions (FAQs) about Patient Safety Culture and Implementation of Patient Safety Services

Q: What is patient safety culture?

A: Patient safety culture refers to the values, attitudes, and behaviors that healthcare professionals and organizations adopt to ensure the safety of patients. It involves a commitment to providing high-quality, safe care and a willingness to learn from mistakes and improve patient safety practices.

Q: Why is patient safety culture important?

A: Patient safety culture is essential to ensure that healthcare professionals are proactive and responsible in maintaining patient safety. A positive patient safety culture can help to reduce errors, improve patient satisfaction, and enhance the overall quality of care.

Q: What are the seven steps for implementing patient safety programs?

A: The seven steps for implementing patient safety programs are:

Establish a patient safety committee: Establish a committee to oversee patient safety initiatives and ensure that patient safety is a priority.
Conduct a patient safety risk assessment: Conduct a risk assessment to identify potential patient safety risks and develop strategies to mitigate them.
Develop patient safety policies and procedures: Develop policies and procedures that promote patient safety and ensure that they are communicated to all healthcare professionals.
Provide patient safety education and training: Provide education and training to healthcare professionals on patient safety best practices and ensure that they are aware of their roles and responsibilities in maintaining patient safety.
Implement patient safety technologies: Implement technologies that support patient safety, such as electronic health records and medication administration systems.
Monitor and evaluate patient safety: Monitor and evaluate patient safety practices to identify areas for improvement and develop strategies to address them.
Continuously improve patient safety practices: Continuously improve patient safety practices by learning from mistakes and implementing changes to improve patient safety.

Q: What is the Minister of Health Regulation No. 11 of 2017?

A: The Minister of Health Regulation No. 11 of 2017 is a regulation that outlines the seven steps and six standards for the implementation of patient safety programs in healthcare institutions in Indonesia.

Q: What are the six standards for patient safety programs?

A: The six standards for patient safety programs are:

Patient safety culture: Establish a positive patient safety culture that promotes patient safety and encourages healthcare professionals to be proactive and responsible in maintaining patient safety.
Patient safety policies and procedures: Develop policies and procedures that promote patient safety and ensure that they are communicated to all healthcare professionals.
Patient safety education and training: Provide education and training to healthcare professionals on patient safety best practices and ensure that they are aware of their roles and responsibilities in maintaining patient safety.
Patient safety technologies: Implement technologies that support patient safety, such as electronic health records and medication administration systems.
Patient safety monitoring and evaluation: Monitor and evaluate patient safety practices to identify areas for improvement and develop strategies to address them.
Patient safety continuous improvement: Continuously improve patient safety practices by learning from mistakes and implementing changes to improve patient safety.

Q: What are the benefits of implementing patient safety programs?

A: The benefits of implementing patient safety programs include:

Improved patient safety: Patient safety programs can help to reduce errors and improve patient safety.
Improved patient satisfaction: Patient safety programs can help to improve patient satisfaction by ensuring that patients receive high-quality, safe care.
Reduced healthcare costs: Patient safety programs can help to reduce healthcare costs by reducing the number of errors and adverse events.
Improved healthcare quality: Patient safety programs can help to improve healthcare quality by ensuring that healthcare professionals are proactive and responsible in maintaining patient safety.

Q: How can healthcare professionals contribute to patient safety?

A: Healthcare professionals can contribute to patient safety by:

Following patient safety policies and procedures: Healthcare professionals should follow patient safety policies and procedures to ensure that patients receive high-quality, safe care.
Reporting errors and near misses: Healthcare professionals should report errors and near misses to ensure that they are addressed and prevent future errors.
Participating in patient safety education and training: Healthcare professionals should participate in patient safety education and training to ensure that they are aware of their roles and responsibilities in maintaining patient safety.
Encouraging a positive patient safety culture: Healthcare professionals should encourage a positive patient safety culture by promoting patient safety and encouraging their colleagues to do the same.