Customers must carefully review the terms and conditions of the Murabahah agreement before signing

Oct 13, 2025 by wbrum.org 92 views

Juridical Review of Customers who finance problems in the Murabahah Agreement in Sharia Banking: Case Study of PT. Bank Permata Syariah Medan

Sharia banking in Indonesia has experienced rapid development, with many banks offering various facilities in financing to customers. One of the mainstay financing products is murabaha. Murabahah financing is designed to help customers avoid the practice of usury, which is contrary to sharia principles. However, with the convenience offered, customers are also expected to comply with the provisions set in the Murabahah Financing Agreement. Understanding the terms and conditions of the agreement is crucial for customers to avoid potential problems in the future.

This study uses a normative legal method with a descriptive approach, which means focusing on analysis and depiction of existing legal situations. The data used in this study are secondary data, which consists of primary, secondary and tertiary legal materials. Data collection was carried out through literature studies and interviews with related parties. The results of data collection were then analyzed qualitatively to produce descriptive and in-depth writing. The purpose of this study is to provide a comprehensive review of the juridical aspects of customers who experience financing problems in the Murabahah agreement.

Background of Sharia Banking in Indonesia

Sharia banking in Indonesia has experienced rapid development in recent years, with many banks offering various facilities in financing to customers. One of the mainstay financing products is murabaha. Murabahah financing is designed to help customers avoid the practice of usury, which is contrary to sharia principles. The growth of sharia banking in Indonesia is driven by the increasing demand for sharia-compliant financial products.

The Murabahah Financing Agreement

The Murabahah Financing Agreement is a type of sharia-compliant financing agreement that involves two parties: the bank as a funding and customer as a recipient. In this agreement, the bank will buy the goods that customers want and sell them to customers with agreed profit margins. This process must be transparent and based on a clear agreement to prevent disputes in the future.

Customers' Rights and Obligations in the Murabahah Agreement

In the context of the Murabahah agreement, it is important for customers to understand that they are fully responsible for the agreed payment obligations. Customers must carefully review the terms and conditions of the agreement before signing. The bank has the responsibility to assist customers in financial difficulties, while customers are also expected to continue to communicate with the bank to find the best solution.

Settlement Mechanism for Customers who Experience Financing Problems

Islamic banks have a settlement mechanism regulated by applicable legal provisions. This includes mediation, renegotiation, and if needed, legal action. The bank has the responsibility to assist customers in financial difficulties, while customers are also expected to continue to communicate with the bank to find the best solution.

Importance of Financial Education and Understanding of Sharia Principles

It is very important for customers to find out their rights and obligations in the Murabahah agreement. Financial education about sharia financing products and good understanding of sharia principles will help customers in managing financing taken and avoiding future problems. Customers must be aware of the risks and benefits of sharia financing products.

Conclusion

Murabahah financing offers solutions for the community to meet financial needs without being trapped in the practice of usury. However, discipline and good understanding of the agreement made will be the key to success in establishing a harmonious relationship between customers and Islamic banks. Customers must be aware of their rights and obligations in the Murabahah agreement to avoid potential problems in the future.

Recommendations

Based on the findings of this study, the following recommendations are made:

Customers must carefully review the terms and conditions of the Murabahah agreement before signing.
Customers must be aware of their rights and obligations in the Murabahah agreement.
Financial education about sharia financing products and good understanding of sharia principles will help customers in managing financing taken and avoiding future problems.
Islamic banks must assist customers in financial difficulties and continue to communicate with customers to find the best solution.

Limitations of the Study

This study has several limitations, including:

The study only focuses on the juridical aspects of customers who experience financing problems in the Murabahah agreement.
The study only uses secondary data, which may not be comprehensive or up-to-date.
The study only focuses on one case study, which may not be representative of all Islamic banks in Indonesia.

Future Research Directions

Future research directions include:

Conducting a comprehensive review of the juridical aspects of customers who experience financing problems in the Murabahah agreement.
Conducting a study on the impact of sharia financing products on the community.
Conducting a study on the role of Islamic banks in assisting customers in financial difficulties.

References

Bank Indonesia. (2020). Sharia Banking in Indonesia.
National Sharia Council. (2020). Sharia Financing Products.
Financial Services Authority. (2020). Sharia Banking Regulations.

Appendix

The appendix includes additional information that is not included in the main body of the study, including:

List of interviewees.
List of secondary data sources.
List of references.
Frequently Asked Questions (FAQs) about Murabahah Financing in Sharia Banking

Q: What is Murabahah financing?

A: Murabahah financing is a type of sharia-compliant financing agreement that involves two parties: the bank as a funding and customer as a recipient. In this agreement, the bank will buy the goods that customers want and sell them to customers with agreed profit margins.

Q: What are the benefits of Murabahah financing?

A: The benefits of Murabahah financing include:

Avoiding the practice of usury, which is contrary to sharia principles
Providing a sharia-compliant financing solution for customers
Offering a transparent and clear agreement to prevent disputes in the future
Allowing customers to manage their financing taken and avoid future problems

Q: What are the risks of Murabahah financing?

A: The risks of Murabahah financing include:

Customers may not fully understand the terms and conditions of the agreement
Customers may not be aware of their rights and obligations in the Murabahah agreement
Customers may experience financial difficulties and default on their payment obligations
The bank may not provide adequate assistance to customers in financial difficulties

Q: What is the role of the bank in Murabahah financing?

A: The role of the bank in Murabahah financing includes:

Providing a sharia-compliant financing solution for customers
Buying the goods that customers want and selling them to customers with agreed profit margins
Assisting customers in financial difficulties and providing adequate support to customers
Ensuring that the agreement is transparent and clear to prevent disputes in the future

Q: What is the role of the customer in Murabahah financing?

A: The role of the customer in Murabahah financing includes:

Carefully reviewing the terms and conditions of the agreement before signing
Being aware of their rights and obligations in the Murabahah agreement
Managing their financing taken and avoiding future problems
Communicating with the bank to find the best solution in case of financial difficulties

Q: What is the settlement mechanism for customers who experience financing problems?

A: The settlement mechanism for customers who experience financing problems includes:

Mediation: The bank and customer will work together to find a mutually acceptable solution
Renegotiation: The bank and customer will renegotiate the terms and conditions of the agreement
Legal action: The bank and customer will take legal action to resolve the dispute

Q: What is the importance of financial education and understanding of sharia principles?

A: The importance of financial education and understanding of sharia principles includes:

Helping customers to manage their financing taken and avoid future problems
Ensuring that customers are aware of their rights and obligations in the Murabahah agreement
Providing a sharia-compliant financing solution for customers
Allowing customers to make informed decisions about their financing

Q: What are the recommendations for customers who experience financing problems?

A: The recommendations for customers who experience financing problems include:

Carefully reviewing the terms and conditions of the agreement before signing
Being aware of their rights and obligations in the Murabahah agreement
Managing their financing taken and avoiding future problems
Communicating with the bank to find the best solution in case of financial difficulties

Q: What are the recommendations for Islamic banks in assisting customers in financial difficulties?

A: The recommendations for Islamic banks in assisting customers in financial difficulties include:

Providing adequate support to customers
Ensuring that the agreement is transparent and clear to prevent disputes in the future
Assisting customers in financial difficulties and providing adequate support to customers
Ensuring that customers are aware of their rights and obligations in the Murabahah agreement

Q: What are the future research directions for Murabahah financing?

A: The future research directions for Murabahah financing include:

Conducting a comprehensive review of the juridical aspects of customers who experience financing problems in the Murabahah agreement
Conducting a study on the impact of sharia financing products on the community
Conducting a study on the role of Islamic banks in assisting customers in financial difficulties

Q: What are the limitations of the study?

A: The limitations of the study include:

The study only focuses on the juridical aspects of customers who experience financing problems in the Murabahah agreement
The study only uses secondary data, which may not be comprehensive or up-to-date
The study only focuses on one case study, which may not be representative of all Islamic banks in Indonesia