Create a more supportive work environment

Oct 13, 2025 by wbrum.org 35 views

The Influence of the Work Environment, Learning Agility, and Work-Life Balance on the Performance of the North Sumatra Bank Employees of the Medan Coordinator Branch

Introduction

In today's fast-paced and competitive business environment, organizations are constantly seeking ways to improve employee performance and productivity. The North Sumatra Bank, a leading financial institution in Indonesia, is no exception. The Medan Coordinator Branch of the bank has been facing challenges in achieving its Key Performance Indicators (KPIs), with some employees recording performance achievements in the category of "quite good" and lacking, while only 7 percent of employees have reached an excellent KPI category. This study aims to determine and analyze the influence of the work environment, learning agility, and work-life balance on the performance of the North Sumatra Bank employees of the Medan Coordinator Branch.

Methodology

This study involved 60 employees as a population and used saturated sampling techniques, where the entire population was taken as a sample. Research data were collected through interviews, distributing questionnaires as primary data, and documentation studies to collect secondary data. The data analysis technique used is multiple linear regression analysis.

Results

The results showed that the work environment, learning agility, and work-life balance variables partially had a positive and significant influence on employee performance. Of the three variables, learning agility is the most dominant variable affecting employee performance, followed by work-life balance and work environment. Meanwhile, the simultaneous test shows that the three variables together have a positive and significant influence on employee performance.

The Influence of the Work Environment on Employee Performance

The influence of the work environment on employee performance is very important because the workplace conditions that are comfortable and supportive can increase productivity. A good work environment includes aspects such as cleanliness, comfort, and adequate facilities. When employees feel comfortable, they tend to be more motivated to complete the task and achieve the targets set. A supportive work environment can also reduce stress and anxiety, which can negatively impact employee performance.

The Role of Learning Agility in Employee Performance

Learning Agility, or the ability to learn and adapt quickly, becomes a crucial variable in the world of work that is constantly changing. In the current digital era and information, the ability to learn from experience, adapt to new situations, and applying the knowledge gained is very influential on individual performance. Employees who have a high level of learning agility will more easily handle challenges that arise and remain productive even though they are faced with various complex tasks. Learning agility can also help employees to stay up-to-date with the latest technologies and trends, which can give them a competitive edge in the job market.

The Importance of Work-Life Balance in Employee Performance

Work-life balance also plays an important role in maintaining employee performance. When employees can balance work and personal life, they tend to have better mental health and more enthusiastic in completing work. This balance allows employees to avoid excessive stress, which is often the cause of decline in performance. A good work-life balance can also improve employee morale and job satisfaction, which can lead to increased productivity and better performance.

Conclusion

By understanding the interaction between the work environment, learning agility, and work-life balance, the management of the North Sumatra Bank of Medan Coordinator Branch can design a better strategy to improve employee performance. For example, they can create a more supportive work environment, provide training to increase learning agility, and apply policies that encourage the balance of work. With these steps, it is expected that employee performance will increase and their contribution to the company will be more optimal.

Recommendations

Based on the findings of this study, the following recommendations are made:

Create a more supportive work environment: The management of the North Sumatra Bank of Medan Coordinator Branch should create a more supportive work environment that includes aspects such as cleanliness, comfort, and adequate facilities.
Provide training to increase learning agility: The bank should provide training to increase learning agility, which can help employees to stay up-to-date with the latest technologies and trends.
Apply policies that encourage the balance of work: The bank should apply policies that encourage the balance of work, such as flexible working hours, telecommuting, and employee wellness programs.
Monitor and evaluate employee performance: The bank should monitor and evaluate employee performance regularly to identify areas for improvement and provide feedback to employees.

Limitations of the Study

This study has several limitations, including:

Small sample size: The study involved a small sample size of 60 employees, which may not be representative of the entire population.
Cross-sectional design: The study used a cross-sectional design, which may not capture the dynamic nature of employee performance over time.
Self-reported data: The study relied on self-reported data, which may be subject to biases and errors.

Future Research Directions

Future research should aim to:

Investigate the impact of work environment, learning agility, and work-life balance on employee performance in different industries and contexts.
Develop and test interventions to improve work environment, learning agility, and work-life balance.
Investigate the role of other variables, such as leadership style and organizational culture, on employee performance.

By understanding the influence of the work environment, learning agility, and work-life balance on employee performance, organizations can design more effective strategies to improve employee performance and productivity.
Frequently Asked Questions (FAQs) about the Influence of the Work Environment, Learning Agility, and Work-Life Balance on Employee Performance

Q: What is the main objective of this study?

A: The main objective of this study is to determine and analyze the influence of the work environment, learning agility, and work-life balance on the performance of the North Sumatra Bank employees of the Medan Coordinator Branch.

Q: What is the significance of this study?

A: This study is significant because it provides insights into the factors that influence employee performance, which can help organizations to design more effective strategies to improve employee performance and productivity.

Q: What are the key findings of this study?

A: The key findings of this study are that the work environment, learning agility, and work-life balance variables partially had a positive and significant influence on employee performance. Of the three variables, learning agility is the most dominant variable affecting employee performance, followed by work-life balance and work environment.

Q: What is the role of learning agility in employee performance?

A: Learning agility is the ability to learn and adapt quickly, which becomes a crucial variable in the world of work that is constantly changing. Employees who have a high level of learning agility will more easily handle challenges that arise and remain productive even though they are faced with various complex tasks.

Q: Why is work-life balance important for employee performance?

A: Work-life balance is important for employee performance because it allows employees to avoid excessive stress, which is often the cause of decline in performance. A good work-life balance can also improve employee morale and job satisfaction, which can lead to increased productivity and better performance.

Q: What are the implications of this study for organizations?

A: The implications of this study for organizations are that they should create a more supportive work environment, provide training to increase learning agility, and apply policies that encourage the balance of work. With these steps, it is expected that employee performance will increase and their contribution to the company will be more optimal.

Q: What are the limitations of this study?

A: The limitations of this study are that it involved a small sample size of 60 employees, which may not be representative of the entire population. The study also used a cross-sectional design, which may not capture the dynamic nature of employee performance over time. Additionally, the study relied on self-reported data, which may be subject to biases and errors.

Q: What are the future research directions?

A: Future research should aim to investigate the impact of work environment, learning agility, and work-life balance on employee performance in different industries and contexts. Additionally, research should focus on developing and testing interventions to improve work environment, learning agility, and work-life balance.

Q: How can organizations apply the findings of this study?

A: Organizations can apply the findings of this study by creating a more supportive work environment, providing training to increase learning agility, and applying policies that encourage the balance of work. Organizations should also monitor and evaluate employee performance regularly to identify areas for improvement and provide feedback to employees.

Q: What are the benefits of improving work environment, learning agility, and work-life balance?

A: The benefits of improving work environment, learning agility, and work-life balance include increased employee performance, productivity, and job satisfaction. Additionally, improving these factors can lead to reduced turnover rates, improved employee well-being, and increased competitiveness in the job market.

Q: How can organizations measure the impact of work environment, learning agility, and work-life balance on employee performance?

A: Organizations can measure the impact of work environment, learning agility, and work-life balance on employee performance by using metrics such as employee satisfaction surveys, performance evaluations, and productivity metrics. Additionally, organizations can use data analytics to track changes in employee performance over time and identify areas for improvement.